The position is telework eligible consistent with the Agency’s telework and remote work program policy.This is a staff position located in the U. S. Department of Education, Office of Finance and Operations, Office of Hearings & Appeals (OHA). The mission of OHA is to provide independent forums for the fair, impartial, equitable, and timely resolution of disputes involving the U.S. Department of Education and recipients of federal education funds.

Duties

APPLICATION LIMIT: This vacancy announcement is limited to the first 100 applications received and will close at 11:59PM Eastern Time on the day that we receive the 100th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first.  We encourage you to read this entire vacancy announcement prior to submitting your application.As a POSITION TITLE, PAY PLAN-SERIES-GRADE, you will be responsible for:•    Maintaining and operating the Office of Hearings & Appeals case management and docket system, in both paper and electronic formats. Use expert knowledge to log, identify, and distribute incoming notices, pleadings, motions, petitions, letters etc. Prepare case control records, and consults with judges and attorneys concerning the disposition of non-routine filings. •    Supporting Office of Hearings & Appeals hearings, including making arrangements for court reporters and managing hearing calendar. Answer incoming inquiries from litigants and the general public. Write and revise procedures to improve the docketing function. Train junior and new staff on docket management. •    Managing records retention and destruction for the office, including development and updating of Standard Operating Procedures and preparing files for transfer for both permanent and temporary storage. Update records schedules and file plans as needed. Create and updating notices, documents and records on OHA website. Train junior and new staff on records management. •    Serving as an Information Technology point of contact for the office, including computer-based case management systems, and office Information Technology support systems. Convert documents to 508 compliant form prior to external dissemination. Interact with technology vendors that do business with the office. Provide content management of notices, documents, records and data on Office of Hearings & Appeal's website.

Requirements

• Relocation will not be paid.
• You may be subject to serve a one-year probationary period.
• Males 18 and over must be registered with the Selective Service.
• Must be a US Citizen.
• Must Complete a Background Investigation and Fingerprint check.

Qualifications

Minimum Qualification RequirementsYou may meet the minimum qualifications for the GS-11, if you possess the specialize experience, education, or a combination of the two.Specialized Experience for the GS-11One year of experience in either federal or non-federal service that is equivalent to at least a GS-09 performing two (2) out of three (3) of the following duties or work assignments:1. Experience assisting attorneys in conducting legal and factual research and writing.    2. Experience managing, reviewing and coordinating records for judicial review or long-term storage and retrieval. 3. Experience using software to update content and documents on a public facing website.    OREDUCATION (see EDUCATION SECTION of the vacancy announcement)OR A combination of both education and experience in which the total percentages must equal at least 100 percent to qualify an applicant for that grade level.Basic Experience RequirementsKnowledge, Skills, and Abilities (KSAs) The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement).1.    Knowledge of legal terminology and complex written guidelines, to effectively distinguish phases of legal procedures for a variety of legal actions within a case management and docket system. 2.    Skill in strong interpersonal skills necessary to communicate orally and in writing with the general public and government employees.3.    Ability to manage records retention and record archiving as it relates to updating and preparing files for transfer for both permanent and temporary storage.4.    Ability to manage standard office systems and apply 508 compliance requirements for documents.

Education

You may meet the minimum qualifications of this position by meeting the following education options.

(GS-11)

Ph.D.

or

equivalent doctoral degree

or

3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related

or 

A combination of specialized experience and education that when taken as a percentage of the required education and experience total 100% or more.

Foreign Education:

Education completed in foreign colleges or universities may be used to meet education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence when applying. If you are using foreign education to meet qualification requirements, you must submit a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.  For further information, please click Foreign Education.

Contacts

• Address EDUCATION-OFFICE OF FINANCE AND OPERATIONS 400 Maryland Avenue, SW Washington, District of Columbia 20202 United States
• Name: Sabrina House
• Phone: (202) 987-0653
• Email: [email protected]