The Salisbury VAMC is seeking one Social Work Program Director for Transition Care Management and Integrated Case Management program.

Duties

The Transition Care Management (TCM) Program Director demonstrates advanced practice skills and judgment. This is a full-time administrative position assigned to Social Work Service (SWS) with authority and responsibility for the TCM Program, the Polytrauma Support Clinical Team (PSCT), and is the Integrated Case Management Co-Champion for the Salisbury VA Health Care System (SVAHCS).This position has the responsibility for staffing, work assignments, budget, clinical services provided, day-to-day operation of the TCM program, and all reporting requirements. Duties include but are not limited to: Coordinating and directing the TCM Program, including providing clinical supervision for interdisciplinary staffing, and implementing policies and procedures that promote quality of care. Oversees all transition and coordination of care activities for Post 9/11 Servicemembers and Veterans treated at the facility. Uses sound judgment in the interpretation of trends and patterns; the application of regulation, policy, guidelines; and the recommendation of program enhancements. Planning, establishing, and implementing policies and procedures; developing individual or group goals and objectives as well as monitoring, evaluating, coordinating, overseeing the staff in the TCM Program and serving as a facility-level consultant regarding standardization of case management practices. Supervises the daily work of the Program Support Assistant and the social work staff assigned to the program. Provides administrative, technical, and clinical supervision necessary for accomplishing the work of the programs. Provides programmatic direction, advice, counsel, and instructions to individual professional staff members on clinical and administrative matters for interdisciplinary staff matrixed to the TCM Program and/or the Care Coordination Review Team (CCRT) the incumbent . Establishes guidelines and performance expectations for staff, clearly communicated through the formal employee performance management system. Observes employee performance; demonstrates and conducts work performance critiques and provides informal feedback, periodically evaluating employee performance. Works to resolves informal complaints and grievances; develops work improvement plans, recommending personnel actions as necessary; provides advice and counsel to staff related to work and administrative matters; invokes disciplinary measures as appropriate to the authority delegated; reviews and approves/disapproves leave requests; assures that subordinates are trained and fully comply with the provisions of safety regulations. Responsible for ensuring an inter-professional and inter-departmental CCRT is established to facilitate safe transitions of care from one level of care coordination or setting to another and with the appropriate assignment of staff as a Lead Coordinator. The CCRT is comprised of specialty case management, primary care, and mental health staff with experience in care coordination that conducts high-level reviews of cases needing special attention. The TCM Director is responsible for establishing collaborative relationships with all clinical disciplines and all support staff to foster a culture wherein care coordination is the responsibility of all staff. Serves as the medical center consultant regarding quality assurance pertinent to monitoring case management performance measure and meeting case management performance metrics. Contributes to the community of practice across VHA through use of a data-driven quality improvement approach to case management practice with established goals and outcomes to evaluate and document effectiveness. VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UUm/embed/Ae85IP1Oiz4 Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf Social Work: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-Social-Worker-Career-Flyer.pdf Work Schedule: Monday-Friday 8:00am-4:30pm Pay: Competitive salary and regular salary increases Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Ad-hoc Virtual: This is not a virtual position. Financial Disclosure Report: Not required

Requirements

Qualifications

BASIC REQUIREMENTS. 1. United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. 2. Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. 3. Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/. 4. English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). GRADE DETERMINATIONS. Supervisory Social Worker, GS-13 1. Experience/Education. One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. 2. Licensure/Certification. Individuals assigned as Supervisory Social Workers must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. 3. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, candidates must demonstrate all of the following KSAs: (a) Ability to independently organize work, set priorities, and meet multiple deadlines. (b) Skill in a range of supervisory duties which includes clinical supervision, consultation, negotiation with other departments and quality improvement. (c) Ability to ensure provision of clinical social work services by supervised social workers. (d) Ability to delegate authority, manage priorities, coordinate work, and follow up on pending issues to complete duties in an accurate and timely fashion. (e) Ability to analyze organizational and operational problems, develop and implement solutions that result in efficient operations, and use data effectively to manage workload, quality, performance, and productivity within the service. (f) Ability to provide staff training and development. References: VA Handbook 5005/120, Part II, Appendix G39, September 10, 2019.The full performance level of this vacancy is GS-13. Physical Requirements: See VA Directive and Handbook 5019

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address WG Bill Hefner Salisbury VA Medical Center 1601 Brenner Avenue Salisbury, NC 28144 US
• Name: La-Tequl Edmonds-Arroyo
• Phone: 980-944-5622
• Email: [email protected]