Who may apply: Current or Former Permanent Federal Employees, 30% or More Disabled Veterans, Veterans Employment Opportunities Act (VEOA), Schedule A, Eligible Military Spouse Preference (MSP) applicants, eligible PPP applicants, Peace Corps and Vista applicants, Eligible Interagency Career Transition Assistance Plan applicants (ICTAP) and other Special Appointment Authorities applicants.

Duties

Conducts analysis to determine the effectiveness of operations, compliance with established policies and procedures, reliability of transactions and validity of supporting documentation. Assists with resolving complex functional problems and affected customers. Coordinates and participates in the development and presentation of program training. Incorporates new ideas and methodologies and applies new and innovative practices as appropriate. Monitors the organization’s internal metrics and other performance measurement indicators. Reviews annual internal and external customer surveys and takes appropriate actions to improve results. Reviews all responses to congressional inquiries to ensure accuracy and consistency with policy and regulatory guidance, and participates in formal and informal management planning, policy and decision making sessions. Plans, manages and supervises the assigned branch or division staff which consists of technical, GS-11, personnel. Manages and directs the operations of Defense Military Pay Office (DMPO) which requires the development of policies and procedures unique to each command in an environment of constantly changing priorities and missions. Exercises accountability/ leadership oversight of audits and operational reviews performed by the Internal Control and Quality Review units to ensure correct execution of DoD guidance, policies, and procedures with respect to Military Pay Operations.

Requirements

• Must be a U.S Citizen or National
• Registered for Selective Service (males born after 12-31-1959)
• Suitable for Federal employment
• Time after Competitive Appointment: Candidates must have served 3 months after latest competitive appointment in the Federal service.
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
• Time in Grade Requirement - see the Qualifications field below for more details.
• Obtain/Maintain Financial Management Certification
• Please note, this is NOT a 100% virtual/remote position where work may be performed from any location in the US. This position is eligible for local telework near the duty station of the position, subject to management review and approval.
• The position is located in Indianapolis, IN.

Qualifications

To be hired at the GS-12 grade level, applicants must minimally have: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-11) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as experience performing military entitlement analysis and assisting in the design, development, and support of military pay operations and related organizations. Demonstrates substantive knowledge of financial management principles as they relate to automated systems processing and operations; planning and implementing operational improvements to a wide range of financial operations, systems, policies, and procedures; and providing financial systems expertise to senior leadership to help them carry out financial missions with allocated resources. Time-in-Grade: Current or former federal employees who have held a GS position in the preceding 52 weeks, must meet the time in grade requirement. Applicant must have served 52 weeks as a GS-11 or higher grade in Federal Service. You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.

Education

GS-12: Education is not substitutable for specialized experience at this grade level.

Contacts

• Address DFAS - MILITARY PAY OPERATIONS - INDIANAPOLIS 8899 E. 56th Street Indianapolis, IN 46249 US
• Name: HR Customer Care Center
• Phone: (317) 212-0454
• Email: [email protected]