Who May Be Considered: U.S. Citizens Career Transition Assistance Program (CTAP) eligible Interagency Career Transition Assistance Program (ICTAP) eligible View common definitions of terms found in this announcement.

Duties

Typical work assignments include: Serves as an Administrative Mission Support Specialist assigned to one of the ten Regional Offices providing and coordinating administrative and business support services to the Regional Office and Field personnel. Assists the Regional Office and regional personnel with administrative tasks and assignments to include but not limited to, awards tracking and processing; records management; scheduling and meeting management (such as meeting minutes, meeting planning, conference planning, etc.); reports; visitor hosting; employee training requirements; credentials management; and IT equipment and capability needs. Collaborates with regional counterparts and directly with CISA/IOD on the development and implementation of organizational operating procedures and the development of standard operating procedures within the regional office for all administrative processes and procedures. Supports the development and implementation of administrative policy guidance and standing operating procedures and advises the Regional Leadership of the status of programs. Captures program metrics and milestones. Coordinates with other regional staff in capturing metrics and milestones. Provides Executive Secretariat support within the Region. Assists Region leadership in receiving, reviewing, assigning, coordinating, and responding to all taskers assigned through the ExecSec process - to include coordinating and formulating Region responses, providing recommendations to leadership for consideration, and/or coordinating leadership reviews and approvals. As a Regional Records Custodian, maintains the Records Program ensuring compliance with CISA and departmental policies and procedures. Works closely with the IOD Records Liaison to manage the regional file plan and any applicable records schedules, maintaining all appropriate and required records. Provides appropriate and role/user-based training, as needed. Serves as a Regional Access Control Officer (RACO). Coordinates closely with the DHS and CISA Access Control Offices to facilitate the coding of PIV cards in the DHS/PACS system for access to the Regional Office spaces. Coordinates with GSA Building Management to facilitate the coding of staff PIV cards for building and elevator access in GSA-controlled spaces. Supports Fleet Management activities within the Region. Handles day to day fleet management inquiries from the field and HQ. Provides support to the regional Human Capital functions. This includes, but is not limited to, pay and personnel issues, hiring support, onboarding, off-boarding, awards and recognition, performance management, and timekeeping. Primary Time and Attendance Timekeeper. Manages Time & Attendance requests, questions, and issues for regional office and field personnel. Provides support to the management and execution of facility operations, asset/property management, and logistics support to the Region. Serves as an authorized card holder for the Region's purchase card to support supply, procurement, training and other procurement-related or contracts management needs. Oversees assigned administrative activities to maintain supplies inventory, utilizing all required systems and procedures, and distribute all appropriate materials to staff as required. Oversees any shipping and receiving. Maintains shipping logs in accordance with defined procedures.

Requirements

Qualifications

To be considered minimally qualified for this position, you must demonstrate that you have the required education and/or experience for the respective grade level in which you are applying. You qualify for the GS-09 grade level, if you have: EXPERIENCE: At least one (1) year of specialized experience at the GS-07 grade level (or equivalent) performing the following duties: Providing administrative and technical support to the organization through a wide range of mission support functions; and Composing correspondence or other written materials that is sensitive or controversial for executive-level staff and high-level officials; and Collecting, verifying, consolidating and reviewing a variety of administrative and statistical data in a field of administrative specialty (e.g. human capital, budget/finance, property/logistics, fleet, etc.) to prepare reports and briefings; and Researching and/or analyzing stable or simple administrative and/or program issues; and Maintaining records of suspense actions and tracking suspense status through an automated system. OR EDUCATION: A. Master's or equivalent graduate degree from an accredited institution. OR B. Two (2) full years of progressively higher-level graduate education leading to a master's degree from an accredited institution that included major study in the field of study described in statement "A" above. OR C. LL.B. (Bachelor of Laws) or J.D. (Juris Doctor) degree, if related OR COMBINATION OF EDUCATION AND EXPERIENCE: To combine education and experience, determine your total qualifying experience as a percentage by dividing your total months of qualifying experience by 12. Then determine your education as a percentage by dividing the total number of completed graduate education beyond the first year (total graduate education minus 18 semester hours or 27 quarter hours) by 18 semester hours or 27 quarter hours. Finally, add the two percentages. The total percentage must equal at least 100% to qualify at this grade level. You qualify for the GS-11 grade level, if you have: EXPERIENCE: At least one (1) year of specialized experience at the GS-09 grade level (or equivalent) performing the following duties: Planning and conducting management analysis projects and studies of a procedural or factual nature; and Analyzing and evaluating business and management practices for application to agency programs or operations; and Reviewing administrative program and policy changes to determine appropriate changes or corrective action required; and Researching and analyzing complex administrative program issues and recommend changes to directives, instructions, policies, and processes; and Participating in planning conferences with supervisory and program managers to provide necessary information pertaining to the full spectrum of administrative functions within the organization. OR EDUCATION: A. Ph.D. or equivalent doctoral degree from an accredited institution. OR B. Three (3) full years of progressively higher-level graduate education leading to such a degree from an accredited institution that included major study in the field of study described in statement "A" above. OR C. LL.M. (Master of Laws) degree, if related OR COMBINATION OF EDUCATION AND EXPERIENCE: To combine education and experience, determine your total qualifying experience as a percentage by dividing your total months of qualifying experience by 12. Then determine your education as a percentage by dividing the total number of completed graduate education beyond the second year (total graduate education minus 36 semester hours or 54 quarter hours) by 18 semester hours or 27 quarter hours. Finally, add the two percentages. The total percentage must equal at least 100% to qualify at this grade level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. All qualification requirements must be met by the closing date of this announcement.

Education

For positions with an education requirement, or if you are qualifying for a position by substituting education or training for experience, you MUST submit a copy of your transcripts or equivalent. Unofficial transcripts will be accepted that includes your name, the name of the educational institution, course title(s), number of credits, grade, and date of completion. An official transcript will be required if you are selected.

Education must be from an accredited institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Foreign Education: Education completed in foreign colleges or universities may be used to meet the qualification requirements. You must show the education credentials have been evaluated by a private U.S. organization that specializes in interpretation of foreign educational credentials and such education has been deemed equivalent to that gained in an accredited U.S. education program. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications for more information.

Contacts

• Address Cybersecurity and Infrastructure Security Agency 1616 Fort Myer Dr. Arlington, VA 22209 US
• Name: Customer Care Center DEU HR
• Phone: 317-212-0454
• Email: [email protected]