This position is open to the following candidates: Please refer to the NAF Application Kit for requirements

Duties

Serves as a Lead Operations Assistant (Security) with primary responsibilities for maintaining order and harmony of patrons, and securing the facilities and grounds at an Armed Forces Recreations Center not located on a military installation. Independently perform safety/law enforcement, fire protection/prevention and emergency operations duties. Must be able to operate a radio, monitor and operate CCTV equipment, identify and correct safety and/or security issues. Respond to medical emergencies and be able to perform needed first aid, including CPR and the use of an AED. Know how to respond to and correct problems (if required) with the fire alarm system and when to contact maintenance personnel for immediate service. Be able to program, interrogate door locks, and make keys for employees, contractors and guests on an RFID lock system. Know how to operate a keywatcher system. Correct issues/problems with in-room guest safes. Respond to disturbances and be able to determine if local law enforcement must be contacted. Must know, understand and enforce evacuation, force protection, safety and security plans, policies and procedures. Alert and direct first responders during emergencies. Be able to take a statement from a guest or employee and write incident/information reports, attach required material and forward to responsible resort departments as required. Perform security at designated area and patrol resort grounds. Make routine checks of gates, doors, buildings and equipment ensuring safety and security. Maintain resort keys and issue to employees and contractors as required. Escort personnel within the resort as needed. Maintain log of authorized visitors. Dispatch fellow security officers to areas throughout the resort grounds when needed. Perform vehicle inspections when required. Perform customer service work that contributes toward the well-being of our guests and employees. Check ID cards of persons entering the resort. Use tact and diplomacy to deny entrance to unauthorized personnel or to remove those not adhering to the resorts policies. Ensure compliance with fire, safety, and security standards. Be familiar with calendar of events in order to inform guests/patrons of scheduled events. Ensure uniform is maintained in a neat and professional manner at all times. You are the first impression a guest will have of the resort. Maintain assigned area in a clean and orderly manner. Report all maintenance issues immediately to a supervisor or maintenance department for repair. Must be able to operate a motor vehicle and golf cart. Train security officers on your shift to be able to fulfill the tasks above. Fill in for the Supervisor during his/her absence.

Requirements

• Direct Deposit and Social Security Card are required upon appointment
• Meet qualification/eligibility/background requirements for this position
• Satisfactory completion of employment verification (E-Verify) check
• One year probationary period may be required
• A physical examination may be required
• Must be willing to adhere to strict appearance policy

Qualifications

QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. All qualification requirements must include experience performing duties equivalent in scope and complexity to the next lower grade level. Related experience as described above. Previous security experience preferred. Must possess excellent customer service skills. Be able to read, understand and follow safety and security plans, policy, and procedures. Must be able to speak English clearly to give direction and explain policy. Must be able to operate and use various safety and other electronic and automated equipment (fire alarm, CCTV, radios, computers, etc) involved in providing for the safety, protection, and well being of our guests and employees and government property. The ability to work a rotating schedule that may include evenings, nights, weekends and holidays. Experience or knowledge with Microsoft Office software. Ability to operate a motor vehicle and/or golf cart. Conditions of Employment If selected, a completed and signed copy of our job application (DA Form 3433) is required prior to entrance on duty. (Click here to view the form). Complete CPR/AED course within one month of employment.

Education

Education is not required for this position and will not be utilized in determining minimum qualifications. If you would like for your education to be considered by the hiring panel as part of your overall accomplishments, you must attach copies of transcripts (online transcripts will be accepted). Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here.

Contacts

• Address SG-NAF-SHOFGR SHADES OF GREEN HOTEL DO NOT MAIL Lake Buena Vista, FL 32830 US
• Name: Shades of Green Resort®
• Phone: (407) 824-3190
• Email: [email protected]