This position serves as a Field Support Lead reporting to the Aeronautical Information Systems Team located at the William J. Hughes Technical Center.

Duties

This position provides support for the Federal NOTAM System (FNS). The employee participates as technical team member towards the development, enhancement, planning, conducting and documenting of processes for 2nd Level Engineering Site Support activities. These activities include support to NAS monitoring and the 2nd Level Help Desk and also include providing direct technical assistance to field personnel for the resolution of system or NAS issues, restoration of system or NAS services, and support to delivered system modifications.

Requirements

• US Citizenship is required.
• Selective Service Registration is required for males born after 12/31/1959.

Qualifications

For additional information please view the complete OPM qualification standard for IT Specialist, please visit:Information Technology (IT) Management Series 2210 (Alternative A) (opm.gov)To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-I / FG/GS-13. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.Specialized experience is: Experience in establishing a 24x7 site support Team and providing real-time second level support on complex computer programs and systems in the National Airspace System.Applicants should include examples of specialized experience in their work history.Qualifications must be met by the closing date of this vacancy announcement.Some, all, or none of the applicants may be interviewed.You may also be considered for this vacancy based on eligibility under the 30% or More Disabled Veteran Program, and Persons with Disabilities/Persons with Targeted Disabilities. To be considered for one of these special hiring authorities, you must identify your eligibility in your questionnaire in the Applicant-Preferred Conditions of Employment section. In addition, you must submit documentation that provides evidence of eligibility as indicated in the Required Documents section of the announcement.Selection may be made from this announcement or from ACT-ATO-24-AJW1700-90071

Contacts

• Address Federal Aviation Administration ACT Regional HR Services Branch Atlantic City International Airport, Bldg. 300 AHF-N710 Atlantic City, NJ 08405 US
• Name: Jennifer Lowery
• Phone: 1 (609) 485-5748
• Email: [email protected]