The FBI's Information Technology Infrastructure Division (ITID) is seeking a highly qualified Senior Audio-Video Engineer, to maintain secure, reliable, and state-of-the-art audiovisual engineering solutions. If you thrive in a challenging and dynamic environment where innovation and excellence are paramount, working in the Communication Services Unit (CSU) is the opportunity for you!

Duties

Collaborate with stakeholders, architects, project managers, and team leads, to analyze requirements, deliver industry-leading voice/video technical solutions successfully and on time. Test new software releases for audio visual and video teleconferencing devices to ensure interoperability with existing infrastructure, support monthly maintenance window activities. Ensure compliance with security protocols and best practices for conference room technology. Lead a project team in the full development lifecycle including requirements gathering, estimation, design, development, QA testing, deployment, and maintenance in a Jira environment, keeping management and customers involved through the entire process. This could include new system or major enhancements to an existing system. Identify new and existing products, technologies, and/or architectures to solve design, development, and operational problems. Provide advanced programming and graphic touch panel interface layouts to assigned project teams for integrated AV/IT systems using primarily Crestron, C++, Java, HTML, and other programming languages as needed to meet project scope, budget, and schedule. Vendor Management: Evaluate, select, and manage voice and telecommunications vendors, service providers, and equipment suppliers, negotiate contracts, and oversee service level agreements (SLAs). Provide technical leadership, mentorship, and training to junior engineers and team members, collaborate with cross-functional teams (IT, network operations, security) on projects, and contribute to technology planning and strategy discussions.

Requirements

Qualifications

GS-13: Applicant must possess at least one (1) year of specialized experience equivalent to the GS- 12 grade level. SE is defined as follows: Current or previous experience as an IT Team Lead or Supervisor. Highly proficient using JAVA, HTML, C++, or similar types of programming languages, as well as knowledge of digital communications protocols such as IP, RS232, RS485. Familiarity with Microsoft Office applications including Outlook, Excel, and Word. Experience communicating in verbally and in writing difficult messages clearly and with tact and diplomacy. Excellent analytical, problem-solving, and decision-making skills, with attention to detail and a focus on delivering high-quality voice solutions. Desired Skills Desired skills are NOT mandatory and will NOT be utilized to minimally qualify applicants. Desired Skills are: Crestron Master Certified Programmer. Engineer, design, install, support audio/video solutions that include Crestron as the core infrastructure. Ability to work independently as well in a team environment.

Education

Education may NOT be substituted for specialized experience.

Contacts

• Address Federal Bureau of Investigation 935 Pennsylvania Ave, NW Washington, DC 20535 US
• Name: Miss Stanley
• Email: [email protected]