This position is located in Service Center Operations Directorate, Nebraska Service Center. As an Special Assistant, you will perform a wide range of administrative and management duties to support senior leaders. These duties include providing recommendations, drafting communications, and creating projects that have a significant impact on directorate program.

Duties

The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity. Serve as a consultant and principal advisor to senior leadership on a wide range of critical projects and programs that have broad scope and directorate wide impact. Direct special projects to include gathering data, analyses, and detailed reports concerning a variety of management processes. Identify and propose solutions to a variety of management related issues for which previous studies and established techniques are frequently inadequate. Identify vulnerabilities, gaps, patterns, and trends in local management processes and techniques; propose training and development programs and objectives; coach leadership in management development efforts. Participate in planning, reviewing, and implementing new developments or policies in a variety of administrative areas tailored to the unique needs of the directorate. Counsel senior leadership on issues specifically related to center wide communication and strategy.

Requirements

Qualifications

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 06/20/2024. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 06/20/2024. GS-13: You qualify at the GS-13 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-12 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Analyzing and measuring the improvement and progress of administrative or technical programs using qualitative and quantitative methods; Responding to a variety of administrative actions using relevant laws, policies, regulations, and precedents applicable to the function of the agency or organization; Leading a team or group on the implementation of new programs or policies; Appropriately tailor written and oral communication to a wide variety of audiences. GS-14: You qualify at the GS-14 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-13 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Interpreting complex legislative, regulatory, and policy guidance to prepare recommendations for senior leadership; Determining areas of procedural and regulatory deficiencies and providing recommendations for change; Analyzing and evaluating data to make recommendations to senior leadership for the solution of a wide variety of administrative, operational, or programmatic problems; Providing sound advice to leadership on mission, goals, objectives, and management programs. Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 06/20/2024. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.

Education

EDUCATIONAL SUBSTITUTION: There is no educational substitution at these grade levels.

Contacts

• Address
• Name: HROC Staffing Help Desk
• Phone: 952-697-8380
• Email: [email protected]