This position is located with the Branch of Information Technology, at Gallup Indian Medical Center in Gallup, NM. This position primarily supports the medical and administrative applications for the Service Unit. The applications include Resources and patient Management Systems (RPMS) for Third Party Billing, Electronic billing for Private Insurance, Patient Registration, Admission/Discharge transfer (ADT), Electronic Records, and any other future applications related to these functions.

Duties

Responsible for maintaining the Gallup Service Unit RPMS server, MS NT Exchange Server, Personal Computer (PC) systems and laptop computers within the Gallup Service Unit with a primary focus on service of information technology infrastructure. Performs and/or directs the performance of regularly scheduled systems management and maintenance procedures designed to ensure the integrity of the operating systems. Serves as primary contact regarding microcomputer hardware, software, and application programs. For each project assigned, analyses specifications/programs in terms of support software requirements and the Service Unit needs. Determines what support system software must be developed, performs, feasibility studies, advises supervisor of the benefits of (and resources needed for) alternate approaches, and recommends a course of action. Performs analysis and equipment requirements and prepares recommendations from an IRM/IT standpoint, to include estimates of funding and time phasing requirements. Analyzes national, area, service unit data requirements, utilizes existing systems and designs new systems for the collection, manipulation and reporting of data information systems, program planning, financial management, personnel management, supply management, third party billing, and operations research and management. Provides technical support and consultation to FRS users and management to achieve the implementation of upgraded applications/database files and the maintenance of previous applications and shared database files. Analyzes software alternatives (i.e. translation of database files to comply with various operating systems) with a view to compatibility with existing software, and recommends appropriate action to supervisor and Service Unit Managers, and FRS Users.

Requirements

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. BASIC REQUIREMENT(S): Education: All academic degrees and coursework must be from accredited or pre-accredited institutions Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. -OR- Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. GS-5 through GS-15 (or equivalent): For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to the Basic Requirements, you must also meet the Minimum Qualifications stated below. MINIMUM QUALIFICATIONS: GS-12: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Able to perform a broad range of IT activities including customer support and network communications; plan and coordinate the installation, configuration, and implementation of major hardware, software, and network upgrades; develop and evaluate cost benefit analysis projections, integrate future applications into current systems; advise on developing requirements analysis, Request for Proposals (RFP), Acquisition Plans and Technical Evaluation documents for IT services; knowledge of Ensemble, Windows operating systems to include server editions, Microsoft Office applications, Active Directory, Exchange, MUMPS, and other programming environments. Broad knowledge of MUMPS Globals, Fileman Structure, RPMS Applications, AIX and Windows servers, Unix, Cache/Ensemble and experience in SQL Server, ORACLE or DB2 or equivalent database. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.

Education

This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.

Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Gallup Service Unit 516 E Nizhoni Blvd P O Box 1337 Gallup, NM 87301 US
• Name: Navajo Area IHS Human Resources
• Email: [email protected]