The position is located in the National Center for Biomedical Information (NCBI), Information Resources Branch (IRB), Operations Services Section (OSS).

Duties

As a Supervisory IT Specialist (Systems Analysis), you will: Plan, direct, and establish policies and procedures governing the organization and management of the Enterprise Storage Group and team, and direct the implementation of these policies and procedures for an effective an efficient operation of the group. Participate in the architecture review, and deployment of multiple multi-petabyte object, and NAS storage systems from vendors such as NetApp, Panasas, Cloudian, and VAST. Coordinate storage systems planning with engineering teams as member of NCBI's Architecture Review Board. Oversee the design and implementation of storage systems, manage data backup and recovery processes, and ensure data integrity and security. Oversee system checks, performance tuning, and the troubleshooting of storage-related issues. Devise efficient data storage, retrieval, and backup strategies. Supervise critical IT support services required to ensure the 24x7 operations and maintenance of the NIH critical IT infrastructure, including systems and storage. Provide leadership in centralized IT event management and reporting, asset discovery and configuration management, and oversight of the monitoring of IT operations required to ensure the health and performance of the NIH's critical IT infrastructure. Enable NLM/NCBI/IRB to handle large volumes of data effectively, ultimately facilitating smooth business operations, strategic planning, and decision-making processes. Play a central role in implementation of an IT service monitoring centralization/consolidation effort to improve the quality of monitoring services, improve incident/event management, and provide oversight of the configuration management process. Serve as the technical lead to help Institutes' plan to utilize cloud resources to support NIH and NCBI/IRB strategic plan in support Data Science policy. Lead and guide the scientists in the requirements of collection and analysis, development, documentation, testing, and implementation of each system for cloud adoption.

Requirements

• U.S. Citizenship requirement or proof of being a U.S. National must be met by closing date.
• Employment is subject to the successful completion of the pre-appointment process (i.e., background investigation, verification of qualifications and job requirements, completion of onboarding forms, submission of required documents, etc.)
• Males born after December 31, 1959 must be registered with the Selective Service.
• Applicants must meet all qualifications requirements within thirty (30) calendar days of the closing date of this announcement, including time in grade.

Qualifications

For all IT positions, individuals must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND You qualify at the GS-14 level, if you meet the following qualification requirements: You must demonstrate in your resume at least one (1) year of qualifying specialized experience equivalent to at least the GS-13 level in the federal service obtained in either the private or public sector typically gained in the IT field or through performing the following types of tasks: planning and directing the installation of a highly specialized systems in a major IT functional area; translating management objectives/directives into systems requirements; managing a major IT implementation project process through all phases; assessing the feasibility of proposed systems; collaborating with stakeholders to determine system adequacy; and experience managing and directing resources in support of the systems analysis function, and managing and supporting the planning, design, and implementation of new and improved information systems. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. You will receive credit for all experience material to the position, including experience gained in religious, civic, welfare, service, and organizational activities, regardless of whether you received pay. To determine your qualifications and referral status, we may review your resume and supporting documentation and compare it against your responses to the vacancy questionnaire. Ensure you support your self-ratings with the information you provide in your application. We may verify or assess your qualifications at any time. Inflated or unsupported qualifications may affect your rating. Any misrepresentation or material omission of facts may be sufficient cause to end further consideration of your candidacy. Persons listed as knowing your past accomplishments or experience in your application may be contacted for verification purposes at any time. Verification may, but need not, begin before receiving an offer. Preview assessment questionnaire before you apply: https://apply.usastaffing.gov/ViewQuestionnaire/12428356

Contacts

• Address National Institutes of Health 6701 Rockledge Drive Bethesda, MD 20892 US
• Name: Douglas Bruno
• Phone: 240-406-8230
• Email: [email protected]