As Supervisory IT Program Manager, the incumbent functions as the Business Application Services (BAS) Chief Service Area Manager, and is responsible for providing supervision, management, and direction for the BAS staff. As Supervisory IT Program Manager, the incumbent functions as the Chief of Network Services (NS), and is responsible for providing management, leadership, direction, coordination, and day-to-day guidance for the Network Services team. Please see additional information section.

Duties

Plans, develops, organizes, and directs a comprehensive program of IT services that supports the accomplishment of the NIH mission. Directs the development of goals, objectives, and plans for IT programs, ensuring consistency with goals, objectives, and plans established at higher levels. Initiates and oversees the implementation of changes to program activities to improve the overall quality, effectiveness, and responsiveness of the services provided. Establishes, maintains, and improves internal controls and administrative procedures and systems including personnel, contracts, and financial operations. Analyzes and evaluates management policies, requirements, operations, and budget to facilitate a more efficient and effective office. Directs the establishment, coordination, and continuation of relationships with customers throughout NIH.

Requirements

• U.S. Citizenship requirement or proof of being a U.S. National must be met by closing date.
• Employment is subject to the successful completion of the pre-appointment process (i.e., background investigation, verification of qualifications and job requirements, completion of onboarding forms, submission of required documents, etc.)
• Males born after December 31, 1959 must be registered with the Selective Service.
• Applicants must meet all qualifications requirements within thirty (30) calendar days of the closing date of this announcement, including time in grade.
• Financial Disclosure required.

Qualifications

To qualify for a Supervisory IT Project Manager GS-2210-15 position, you must have IT-related experience as described below. The experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate IT-related experience must demonstrate each of the four competencies listed below: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that you work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND to qualify at the GS-15 level: To qualify for an IT Project Manager position at the GS-15 level, you must demonstrate in your resume at least one (1) year of specialized experience equivalent to at least the GS-14 level in the Federal service obtained in either the private or public sector typically gained in the IT field or through performing IT related tasks such as: managing IT services and programs for an organization; overseeing analysis to identify customer requirements for IT services; leading projects for the development and implementation of IT systems and services; AND providing leadership and direction to other staff in planning and delivering IT programs, projects, and services. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. You will receive credit for all experience material to the position, including experience gained in religious, civic, welfare, service, and organizational activities, regardless of whether you received pay. To determine your qualifications and referral status, we may review your resume and supporting documentation and compare it against your responses to the vacancy questionnaire. Ensure you support your self-ratings with the information you provide in your application. We may verify or assess your qualifications at any time. Inflated or unsupported qualifications may affect your rating. Any misrepresentation or material omission of facts may be sufficient cause to end further consideration of your candidacy. Persons listed as knowing your past accomplishments or experience in your application may be contacted for verification purposes at any time. Verification may, but need not, begin before receiving an offer. Preview assessment questionnaire before you apply: https://apply.usastaffing.gov/ViewQuestionnaire/12612500

Education

This job does not have an education qualification requirement.

Contacts

• Address National Institutes of Health 6701 Rockledge Drive Bethesda, MD 20892 US
• Name: Joy Reding
• Email: [email protected]