The incumbent assists in all aspects of the development, coordination, and management of the Center for Development and Civic Engagement (CDCE) Office, Atlanta VA Healthcare System and is responsible for independent management of specific programs or portions of larger programs. This includes, but is not limited to, planning, establishing and implementing policy, developing program goals and objectives, managing, evaluating, and coordinating (internal and external) resources of assigned areas.

Duties

Major Duties: Planning, Operations and Evaluation of Voluntary Service Programs. The incumbent serves as the Voluntary Service Specialist, Center for Development and Civic Engagement (CDCE), supporting the Service Chief with direct reporting to the Atlanta VA Healthcare System (AVAHCS) Chief of CDCE. The Voluntary Service Specialist, with the Chief, is responsible for the planning, operation, and evaluation of an active Voluntary Service Program. The incumbent serves as Acting Chief, CDCE, in the Chief's absence. The AVAHCS Voluntary Service Program is a large, diversified program involving individuals, groups, and community organizations contributing to an integral part of the care and treatment of hospitalized Veterans. The CDCE concerns and affects all medical center Services and programs utilizing volunteers within AVAHCS facilities. The incumbent assists the Chief in defining marketing objectives to promote Voluntary Service programs. Incumbent assists with development of short-, mid-, and long-range customer relations plans for Voluntary Service and for AVAHCS. The incumbent, in concert with the chief, initiates, develops and implements standards, plans and procedures for the direction and operation of CDCE activities for the AVAHCS. The incumbent assists with coordination and integration for all community volunteer participation. This involves dozens of civic, Veteran, fraternal, service, welfare and youth organizations that serve our Medical Center, providing over 1,500 Regularly Scheduled and occasional volunteers. AVAHCS CDCE volunteers contribute almost 150,000 hours per year, increasing annually. Additionally, a number of very active youth volunteer groups are involved in the program. The incumbent conducts special orientations geared to stimulate interest in medical and allied health fields. Prepares and continuously updates various handouts which are distributed to volunteers, supervisors and other concerned individuals. With assistance from professional staff, develops challenging assignments and training classes to maintain interest and retains these volunteers. The incumbent plans and conducts Recognition Ceremonies that includes a formal ceremony for the volunteers, their families, and volunteer supervisors and other guests. The Incumbent is authorized to recommend to the Chief to terminate volunteers for cause following established procedures. The incumbent also has the latitude to reassign volunteers as required and to counsel them concerning inappropriate behavior, violations of rules and regulations, deportment, etc. This requires utmost tact and skill. The incumbent assists with the CDCE's public relations programs. Prepares and writes news releases pertaining strictly to the CDCE's Public Relations Program for various news media for approval by the Public Affairs Office. Represent the CDCE in community affairs such as service, civic and social organization meetings. The incumbent conducts community outreach, targeted recruitment, and corporate sponsorship activities and efforts for the CDCE. Voluntary Service Specialist in the CDCE, in establishing and maintaining relationships with members of the CDCE Committee for the purpose of increasing activity in AVAMC. Conduct Annual Joint Reviews with the CDCE Representatives and/or Deputy Representatives. This is an overview of the participation of all chapters, units and posts of each organization and must be handled skillfully and accurately to project a true assessment of participation for VACO and the National Office of each organization. Initiates and maintains personal contacts with the representatives of the CDCE Committee regarding participation of members of the respective organization in VAVS. The incumbent also assists in the preparation of materials outlining the duties and responsibilities of CDCE Representatives and Deputies and other printed matter in order to permit them to do a more effective job of providing leadership in their organization's participation. Incumbent develops and conducts CDCE Representative and Deputy Representative training and advises Chief on all volunteer education and training requirements. Incumbent plans and, in the absence of the Chief, conducts the CDCE Executive Committee meetings and quarterly CDCE Advisory Committee meetings. Work Schedule: Monday - Friday, 7:00am - 3:30pm. hours may change due to Agency need Compressed/Flexible: Not Authorized Telework: Not Authorized Virtual: This is not a virtual position. Position Description/PD#: Voluntary Services Specialist/PD99598S, PD99853S, and PD99853S. Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/04/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: GS-07 level: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-5) in the Federal Service, that is directly related to the work of the position and has equipped you with the particular knowledge, skills and abilities to successfully perform the duties as a Voluntary Services Specialist. Qualifying specialized experience includes experience working for a company, organization, or department specializing in volunteer and/or philanthropic activities; communicating with individuals and groups in community; performing technical program development for a specialized program; performing record keeping and recognition of a volunteer and/or philanthropic program; and applying a high level of expertise in identifying special skills and attitudes necessary for sensitive assignments OR Education: One (1) full year of successfully completed graduate level education or superior academic achievement that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. OR Combination: equivalent combination of successfully completed education and specialized experience directly related to the work of the position as outlined above that meets the requirements of the position. Only education beyond a bachelor's degree may be used to qualify applicants for the GS-07 level. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required. GS-09 level: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-7) in the Federal Service, that is directly related to the work of the position and has equipped you with the particular knowledge, skills and abilities to successfully perform the duties as a Voluntary Services Specialist. Qualifying specialized experience includes planning, supervising, and coordinating volunteers of a volunteer program; evaluating and monitoring the effectiveness of a specialized program and devising new methods for improvement; effectively recruiting, interviewing, and evaluating prospective employees/volunteers in order to appropriately utilize their talents and interests; utilizing interpersonal communication skill to foster effective working relationships with others; and familiar with a wide variety of principles and practices to evaluate program trends OR Successfully completed two (2) years of progressively higher-level graduate education or masters or equivalent graduate degree or LL.B. or J.D., in a related field of the position to be filled. Education at the graduate level must have been obtained in an accredited college or university and must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation OR equivalent combination of successfully completed education and specialized experience directly related to the work of the position as outlined above that meets the requirements of the position. Only education in excess of the first year (18 semester hours) may be used to qualify applicants for the GS-09 level. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required GS-11 level: : You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-9) in the Federal Service, that is directly related to the work of the position and has equipped you with the particular knowledge, skills and abilities to successfully perform the duties as a Voluntary Services Specialist. Qualifying specialized experience includes managing a program of volunteers and contributing organizations within a medical or hospital setting; development and implementation of a detailed marketing plan for a specialized program; managing a program service budget and managing a donation needs list of an organization; utilizes laws and regulations governing the General Post Fund and solicitation and acceptance of donated gifts; and understanding and applying personnel management practices for interviewing, screening, placing, and counseling purposes OR successfully completed a Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to such a degree, or an LL.M. if related that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation OR equivalent combination of successfully completed education and specialized experience directly related to the work of the position as outlined above that meets the requirements of the position. Only education in excess of a master's or equivalent graduate education may be used to qualify applicants for the GS-11 level. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required You will be rated on the following Competencies for this position: Administration and ManagementCommunicationsManaging Human ResourcesOrganizational Stewardship Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. Work is typically performed in an adequately lighted and climate controlled office. may require occasional travel. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Atlanta VA Medical Center 1670 Clairmont Road Decatur, GA 30033 US
• Name: Abdul Turay
• Phone: 919-286-0411 X178628
• Email: [email protected]