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Job opening: FAMILY CARE PROGRAM MANAGER

Salary: $125 000 - 135 000 per year
City: Quantico
Published at: May 21 2024
Employment Type: Full-time
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Duties

Uses expertise in family care support services to provide oversight of and monitor:  the Exceptional Family Member Program and support services, the Children, Youth and Teen Program, facilities and services and the School Liaison assistance Program.   Monitors project activities to mitigate risks and maximize resources that can have effects on operations and large groups of people. Provides expert level guidance on: developing and providing responsive programming to support Active Duty Members with exceptional family members and assisting in identification and placement of military families at duty stations with exceptional family members; oversight of and management of policy, resources and facilities to support military children, youth and teen programs and oversight of  regulatory and policy guidance on school age educational initiatives, educational plans and integration of programming with the MCCS strategic plan. Management - Serves as a Program Manager and recognized expert to independently oversee day-to-day operation of the ongoing Family Care Program of large scope and/or involving significant diversity, difficulty, and responsibility.  Develops operational guidelines for the full range of actions and standards for program operations when established guidelines have not been successful, do not apply or none are available.  Develops, modifies or provides input to program plans providing best of current successful projects to stimulate development and improvement of programs.  Implements high visibility or complex program plans that significantly affect overall operation and credibility of the local agency to meet Marine Corps Community Services objectives.  Coordinates and integrates activities that require negotiation with representatives inside and outside the organization, and resolution of conflicts and controversial disputes over applicability of guidelines and operation of programs. Monitors project activities and resources to mitigate risks that can have far reaching effects on operations and/or on large groups of people. Implements or maintains quality assurance processes. Continuously assesses program operations.  Monitors progress toward organizational goals and evaluates and adjusts improve the program.  Identifies problems, determines accuracy and relevance of information, and uses sound judgment to generate and evaluate alternatives and to make recommendations to improve programming. Stays abreast of current methods, metrics, tools and techniques.  Recommends new approaches designed to make desirable changes in program administration and operation based on personal knowledge of the broad specialized area and personal evaluation of pending needs, trends, and resources.  Organizes work, sets priorities, and determines resources requirements. Develops minimum standards governing the program, policy, procedures and personnel.  Explains regulatory and legal requirements relevant to problem situations.  Develops minimum standards to apply methods and techniques to new operations; to incorporate new services into existing programs; to establish new or expanded services for patron groups having special problems or situations.Supervision - Directly supervises NF-02, NF-03 and NF-04 full performance level employees to include: assigning, distributing, evaluating work; coaching, counseling, tutoring, and mentoring employees; approving and disapproving leave, recommending and completing personnel actions, recommending and completing performance reviews, recommending and administering discipline, recommending and administering incentive awards, signing timecards, training employees, keeping abreast of and actively supporting the principles of the EEO program, and prevention of sexual harassment, being alert to  alcohol/drug abuse to take appropriate action. Budgeting - Formulates, administers and monitors the operating budget for the Family Care program. Identifies and establishes cost centers. Monitors expenses.  Establishes proactive controls to ensure budgetary objectives are met.   Takes corrective action when budget variances occur.   Computes financial data and statistics to prepare reports and forecast budgets for execution of plans.  Analyzes profit and loss statements to identify discrepancies, needs, opportunities, and efficiencies and initiates new practices and plans to operate more effectively.  Compares current and historical data to determine trends and anticipate future requirements.  Presents financial briefs and reports to executive level personnel. This is a white-collar position where occasional lifting up to 20 lbs may be required.

Requirements

  • See Duties and Qualifications

Qualifications

Bachelor's degree in behavioral health, childhood development or a related field appropriate to the work of the position and four years of experience in the occupation, or a related field or work area, OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, OR appropriate experience that demonstrates that the applicant has acquired the knowledge, skills and abilities equivalent to that gained in the above. Knowledge of and experience that demonstrates skill to serve as a Program Manager and a recognized expert to independently oversee day-to-day operation of a Family Care program of large scope and/or involving significant difficulty and responsibility that encompasses mission, function, operation, activity, laws, rules and regulations authorized and funded by the agency.  Skill to:  develop operational guidelines for a full range of actions and standards for program operations when established guidelines have not been successful, do not apply or none are available; determine appropriate products or services to define program scope, requirements and deliverables when customers have complex characteristics or needs; coordinate operations that require combined resources of many divisions and local agencies with conflicting, overlapping and inconsistent requirements and objectives; develop, modify or provide best of current successful projects to stimulate development and improvement of programs; implement high visibility or complex program plans that significantly affect overall operation and credibility of the agency to meet objectives; monitor project activities and resources to mitigate risks that can have far reaching effects on operations and/or on large groups of people.  Skill to supervise employees in the accomplishment of work.  Expertise in family care support services to provide oversight of and monitor programs such as:  Exceptional Family Member Programs, Children, Youth and Teen Programs, facilities and services and School Liaison assistance Programs. 

Contacts

  • Address QUANTICO MCCS MARINE CORPS COMMUNITY SERVICES ATTN: PERSONNEL OFFICER QUANTICO, VA 221345001 USA
  • Name: QUANTICO MCCS
  • Phone: 703/784-3454
  • Email: [email protected]

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