The Administrative Support Assistant position is in Patient Care Services, Mental Health at the Coatesville VA Medical Center.

Duties

Major duties include, but are not limited to: Completes special projects in support of policy development and/or technical program activities of the organization. Acts as liaison to other managers and staff within Mental Health for the ACOS and the COP to provide accurate advice on procedures, reports, directives, policies, and procedures. Maintains control records of incoming correspondences and follows-up on the work in process to ensure timely replies or action. Determines staff that should attend meetings, or represent the supervisor, reminds the supervisor on matters to consider prior to the meeting and attends the meetings to take minutes, record commitments, conclusions, and decisions. Receives all visitors and telephone calls to the office of the ACOS Mental Health. Responds to requests for information, such as status reports, and determines whether to release specific data based upon the nature or degree of sensitivity and the requestor's authority to receive the information. Assists in completing the Provider On-Duty coverage schedule, performance evaluations Provider workload assignments, clinic management, and staff leave reviews. Maintains competency folders for the staff within Mental Health ACOS, COP, and CWT section, and keeps the supervisors informed of staff's annual training requirements. Displays courteous and respectful behavior to all customers, fellow employees, and visitors by greeting them with a smile; acknowledges their presence and uses appropriate salutations. Assists veterans and people from outside of the VA who are gathering information or need assistance and anticipates the need for information to prepare materials so that it is immediately available for the ACOS Mental Health's office. Work Schedule: Monday through Friday 7:30am - 4:00pm Telework: Ad-hoc Virtual: This is not a virtual position. Position Description/PD#: Administrative Support Assistant/PD021740 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-06 Specialized Experience: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: 1) Provide assessment of clinical training to identify areas of improvement; 2) Reviews documents to ensure they are authorized in accordance with regulations; 3) Reconcile accounts by reviewing invoices and statements; and 4) Verify compliance with contractual agreements. There is no educational substitution for the GS-06 level. Physical Requirements: The work is primarily sedentary, but requires walking, standing, bending and carrying of light packages and walking to other areas of the medical center to coordinate activities. Some lifting, bending and carrying of light items is necessary.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Contacts

• Address Coatesville VA Medical Center 1400 Black Horse Hill Road Coatesville, PA 19320 US
• Name: Chandi Jo Brooks
• Phone: 716-207-6823
• Email: [email protected]