Job opening: Program Support Assistant (OA)
Salary: $41 966 - 54 557 per year
Published at: May 13 2024
Employment Type: Full-time
This position is located in a National Labor Relations Board field office. The field offices represent the actual operating arm of the Agency and the means through which both the Board and the General Counsel interact with the public.
This position is responsible for a variety of administrative program support functions in furtherance of the Agency's unfair labor practice and representation work.
This is a developmental position leading to the full performance grade of GS-0303-08.
Duties
As a Program Support Assistant (OA) GS-0303-7, your typical work assignments may include:
Assisting field office attorneys with trial proceedings by organizing evidence and independently preparing and assembling legal documents to support cases.
Maintaining case files by establishing and organizing documents, recording actions, updating all electronic case records and databases (Case Management software), and confirming case statuses with attorneys.
Utilizing the Agency's electronic case processing system to provide technical support and guidance to various staff members in operational uses, tracking, retrieval and electronic recordkeeping.
Arranging and preparing material to final format for a variety of legal and administrative documents.
Requirements
- This is not a remote position.
- U.S. Citizenship is required.
- Males born after 12/31/59 must be registered for Selective Service.
- Relocation expenses are not authorized.
- This position is in the Competitive Service.
- This position is part of the Bargaining Unit.
- Salary range listed is base. Locality salary to be determined after selection.
- Selectee may be subject to a background investigation prior to appointment.
- Submit complete application and resume online by 11:59 PM EST on the closing date.
Qualifications
All qualifications and eligibility requirements must be met by the closing date of the announcement.
IDEAL CANDIDATE STATEMENT
The Ideal Candidate has experience working with attorneys or in a legal or professional environment providing legal assistance for the electronic case processing workflow. Candidates should have experience composing and formatting documents which are legal in nature and ability to perform basic research as required. The individual should possess excellent communication skills efficiently for obtaining and gathering information to and from the public. The candidate should demonstrate exceptional customer service skills.
MINIMUM QUALIFICATIONS
To be qualified for this position at the GS-07 level, applicants must have one year of specialized experience equivalent to the GS-06 grade level that has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of a Program Support Assistant (OA) at the GS-07. Specialized experience includes:
Compiling and organizing legal information obtained from files and records, policies, regulations and statutes, witness interviews, databases, to assist with case preparation; and
Utilizing an automated database management system to input, retrieve, monitor and maintain electronic case files; and
Performing a variety of technical and administrative functions using operational processes to ensure accuracy and compliance of daily tasks.
This experience must be fully supported and articulated in your resume to receive consideration. Please do not cut and paste the assessment questionnaire from this announcement into your resume, as this will not be considered a demonstration of your qualifications for this position.
Substitution of education in lieu of specialized experience may not be used for this grade level.
TYPING PROFICIENCY
This position requires the skills of a qualified typist. In addition to meeting the experience requirements, you must be able to type at least 40 words per minute based on a 5-minute sample with three or fewer errors. Your response to the typing skill question on the Assessment Questionnaire will be used in your qualification determination.
For more detailed information on these qualification standards, please visit the United States Office of Personnel Management's website here.
NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
There is no substitution of education for experience for this position.
Contacts
- Address DIV OF OPERATIONS MANAGEMENT
1015 Half St SE
Washington, DC 20570-0001
US
- Name: National Labor Relations Board
- Email: [email protected]