The Quality Assurance Supervisor position is located in the Landlord and Tenant Branch of the Civil Division, in the Superior Court of the District of Columbia. The position provides management, oversight, and quality review of branch functions and employee work, in compliance with applicable court rules; court and division policies; court business processes; and division standard operating procedures.

Duties

Brief Description of Duties:

Requirements

• Background and security investigation are required.
• A probationary period of one (1) year must be successfully completed.

Qualifications

Minimum Qualifications: A high school diploma/GED plus six (6) years of clerical or administrative experience in a court, legal, or office environment, including a minimum of one (1) year as a supervisor. Graduation from the Courts’ Management Training Program may substitute for one (1) year of supervisory experience (You must provide documentation of your management training (i.e. copy of certificate) with your application.Education Substitution:An associate's degree plus four (4) years of clerical or administrative experience in a court, legal, or office environment, including a minimum of one (1) year as a supervisor or successful completion of the Courts' Management Training Program.  A bachelor's degree plus (2) years of clerical or administrative experience in a court, legal, or office environment, including a minimum of one (1) year as a supervisor or successful completion of the Courts' Management Training Program. A master's degree plus (1) year of clerical or administrative experience in a court, legal, or office environment, including a minimum of one (1) year as a supervisor or successful completion of the Courts' Management Training Program.  The incumbent should be an enthusiastic and engaged professional who enjoys working with a diverse group of Court personnel and customers and lives the DC Courts’ values of Accountability, Excellence, Fairness, Integrity, Respect, and Transparency. Please note that authorization for the release of your adult criminal record revealing any convictions and forfeitures, and any criminal cases currently pending before the courts is required.  If you are selected for the position, a criminal history records check will be conducted.

Education

To qualify based on education, upload a copy of your college transcript or degree. The transcript must show the name of the college or university, your name, list of courses with credit hours, major(s), and grade-point average or class ranking.

Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for District of Columbia Courts employment.  You can verify your education here: http://ope.ed.gov/accreditation/.  

Foreign Education: If you are using foreign education to meet qualification requirements, you must upload a Certificate of Foreign Equivalency with your transcript at time of application to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/

Contacts

• Address District of Columbia Courts Moultrie Building 500 Indiana Avenue, NW Washington, District of Columbia 20001 United States
• Name: C. Adams
• Phone: 202-879-4223
• Email: [email protected]