This position serves as a Program Manager within the Veterans Health Administration (VHA, Office of Emergency Management (OEM), within the Office of the Assistant Under Secretary for Health for Operations for Redesign, in Martinsburg, West Virginia. The incumbent reports to the Supervisory Program Manager in Logistics.

Duties

This announcement will close on 05/21/2024, the first 50 applications received will receive first consideration. Applications received after the initial cut-off number has been reached will not receive consideration unless otherwise requested by management. Responsible for the development, implementation and the sustainment of the Primary, Alternate, Contingent and Emergency (PACE) program for VHA. Plans, organizes, and oversees efforts and projects to achieve and improve program accomplishment's quality, effectiveness, and timeliness. Serves as a subject matter expert to management and executive leadership on developing and implementing strategic plans to achieve the program objectives. This includes developing detailed plans to improve efficient operations, implementing plans and initiatives to achieve mission and policy objectives, assessing program accomplishment, and making course corrections when necessary. Develops and makes recommendations to leadership on short and long-range planning activities that include multi-year work plans that are the products of subordinate organizational projects/programs pertaining to the PACE Program. Coordinates with key managers and stakeholders to ensure all implications are identified, weighed, and considered in the study and discussion of effective and efficient resource use and distribution. Develops and presents to leadership models for managing various issues and identifies and resolves problems that are barriers to achieving goals. Plans and develops new processes or metrics and coordinates support activities that cross organizational lines. Formulates interprets, and communicates long-range goals, principles, policies, and objectives for delegated services and programs. Independently applies a broad range of quality improvement knowledge and experience to include: quantitative and qualitative measurement and analysis; program and project management; business case methods and measures; and customer satisfaction assessment and measurement of the PACE Program. Implements performance metrics to monitor the operational efficiencies of the organization. Monitors program performance metric outcomes. Develops strategies for maintaining appropriate performance levels in support of VA initiatives. Guides management in effectively implementing planning efforts for current and future performance requirements. Implements actions necessary to correct identified problem areas and follows through to ensure adjustments to program plans were made. Plans and coordinates major initiatives or projects to develop and implement new systems and processes that may have Department-wide use and implications. Identifies and tests new systems, models, and reporting formats for program accomplishment. Identifies areas with potential for Department-wide application and coordinates with other offices, as appropriate, to foster common business and operational practices. Performs technical writing functions, requiring substantial knowledge of the various areas of the managed program that supports emergency management and specialized terminology to analyze and present program data and findings in a clear and effective manner. Participates at nationwide conferences, meetings, committees, and working groups that propose, defend, and criticize continuity and emergency response criteria for promoting and maintaining a proactive response posture. Performs comprehensive assessments of Emergency Management program activities focusing on the measurement and enhancement of program effectiveness. This includes coordinating logistics emergency management response to support operations, planning, and integration with VHA's interagency partners and internally to VHA, including VISNs and VAMCs. Manages and coordinates logistics emergency preparedness activities, such as: identifying and assessing risk, estimating the level of capabilities needed to address those risks, building or sustaining the required levels of capability, developing and implementing plans to deliver those capabilities, validating and monitoring progress, and reviewing and updating efforts to promote continuous improvement. Other duties as assigned. Work Schedule: 7:00 am - 3:30 pm Compressed/Flexible: May be available. Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Analyst/PD165520 Relocation/Recruitment Incentives: Not authorized. Critical Skills Incentive (CSI): Not approved. Permanent Change of Station (PCS): Not authorized. Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/21/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your specialized experience as described below: Specialized Experience: Must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to, the following examples: Produce detailed plans to improve efficent operations, implementing plans and initiatives to achieve mission and policy objectives, assessing program accomplishments, and making course corrections when necessary. Provide leadership with short and long-range planning activities the include multi-year plan that are the products of subordinate organizational projects/programs Plans and develops new processes or metrics and coordinates support activities that cross organizational lines. Provide input in developing and implemention program policies, plans, guidelines, proposals, processes, and recommendations on issues that cross-functional lines. Plan and coordinate major initiatives or projects to develop and implement new systems and processes that may have Department-wide use and implications. Perform technical writing functions, requiring substantial knowledge of the various areas of the managed program that supports emergency management and specialized terminology to analyze and present program data and finds in a clear and effective manner. Conduct sophisticated analyses of complex issues involving VA/VHA and partner agencies. Provide expert technical expertise, and advisory services to VHA OEM Senior Leadership, and professional staff in VHA HQ, VISNs, and medical facilities, along with other stakeholders, concerning the complex and far-reaching threats and hazards that require Federal agencies, states, and local governments to integrate long-range planning and Preparedness efforts to build, sustain, and deliver the core capabilities and achieve the desired level of preparedness. You will be rated on the following Competencies for this position: Administration Management Computer and Electronics Creative Writing Customer Service Decision Making Electronics Leadership Network Management Partnering Planning and Evaluation Project Management Quality Management Requirements Analysis Teaching Others Telecommunications Writing Technical Competence Cost Estimations and Analysis Communication Security Management Computer Skills Political Savvy Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary during non-emergency situations. However, participation in field exercises and operational support missions may require strenuous physical activity including carrying persons and equipment, walking long distances over difficult terrain, running, climbing, working long hours in primitive or arduous conditions, long periods of standing, and bending and stooping. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address VSHO - Operations 2402 Wildwood Ave Suite 301 Sherwood, AR 72120 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]