Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Duties

¿ Serves as the primary advisor to the Director of Human Resources regarding full scope training and development programs, issues and requirements; and as the liaison to employees and Management regarding training functions and programs.¿ Serves as an instructor responsible for the direct delivery of training programs in an employee development section.¿ Plans and communicates strategic vision and objectives of the training and development program, monitoring and evaluating performance objectives, coaching and developing employees.¿ Prepares and provides reports on training attendance/usage, training plans offered and other information as required.  Reviews, updates, analyzes, evaluates and makes recommendations for content training.  Develops new approaches, modifies work methods or procedures to deliver effective training to employees, and promotes new employee development efforts.¿ Uses competencies such as meeting facilitation, consensus building, negotiating, coalition building and conflict resolution to interact appropriately with and coach all levels of personnel and customers.  Delivers briefings, point papers, status/staff reports and correspondence to leadership employees to foster understanding, acceptance, and participation in training recommendations. ¿ Plans, administers, and evaluates a wide range of training designed to develop employees, and manage learning at Marine Corps Community Services (MCCS) Quantico to support strategic goals and objectives, and produce the results that accomplish our mission.  Conducts interviews, needs assessments, and surveys to identify training needs, evaluate training plans and identify goals and objectives.  Conducts a variety of training classes.   May coordinate with procurement/vendors to conduct classes with content that may include but is not limited to: general soft skills training, human resources training, management and supervisory training, and specialty training (i.e., recreation, retail) for MCCS personnel from entry to executive level.  ¿ May develop, conduct and administer training using criterion reference instruction methodology and modules, ADDIE model, independent study, performance based training, hands on, and/or lecture based training.  May prepare individual development plans to promote training on competencies based on communities of interest and job family requirements.  Coordinates arrangements for training with appropriate functional areas to include:  scheduling, room set up, administration of pre-class activities, publicity, preparing equipment and supplies, maintaining accountability of statistics (i.e., attendance, completion rate), and completion of other post training activities deemed appropriate or required. ¿ Develops guidelines, instructional methods, course materials and training aides.  Conducts training course evaluations, lessons learned process, and provides input for course improvement.  Assists in identifying, evaluating and accomplishing future training initiatives.¿ Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner.  Takes action to solve problems quickly.  Alerts the higher-level supervisor, or proper point of contact for help when problems arise.  Adheres to safety regulations and standards.  Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.  ¿ Performs other duties as assigned. This is a white-collar position where occasional lifting up to 20 lbs. may be required. 

Requirements

• See Duties and Qualifications

Qualifications

¿ Bachelor¿s degree from an accredited college or university in communication or a related field appropriate to the work of position AND three years of specialized experience in employee development/training for customer oriented organization that demonstrates knowledge and skill to plan, administer, and evaluate a wide range of training for a diverse group of employees, in a variety of job families, and at various levels of responsibility, OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, OR appropriate experience that demonstrates that the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above.  ¿ Experience in internal and external program marketing, to include web, interactive and social media strategy.¿  Experience conducting virtual and webinar training is preferred but not required. Experience in preparing presentations using Microsoft Office Suite. ¿ Skill to conduct interviews, needs assessments, and surveys to identify training needs, evaluate training plans, and identify goals and objectives. ¿  Experience in development of tracks of training that complement overall human resources goals to attract, retain, and develop employees to achieve organizational goals and objectives.  ¿ Skill to conduct training classes with a variety of content. Skill to analyze, evaluate and make recommendations to develop new approaches, modify work methods/procedures and promote new programming.¿   Experience with MCCS desired but not required. Must be flexible, willing to cross-train, and have a passion for personal development and the development of others. 

Contacts

• Address QUANTICO MCCS MARINE CORPS COMMUNITY SERVICES ATTN: PERSONNEL OFFICER QUANTICO, VA 221345001 USA
• Name: QUANTICO MCCS
• Phone: 703/784-3454
• Email: [email protected]