Job opening: MISSION SUPPORT SPECIALIST (WORKFORCE MANAGEMENT)
Salary: $49 906 - 79 357 per year
Published at: Apr 29 2024
Employment Type: Full-time
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol, Tucson Sector Headquarters, Mission Readiness Operations Division located in Tucson, AZ.
Duties
This position is located within the Mission Readiness Operations (MRO) of United States Border Patrol (USBP). In this position you will have an opportunity to assist with and carry out a wide variety of administrative, management, and program planning activities; policy research; and other duties related to the missions and functions of the MRO.
This position starts at a salary of $49,906.00 (GS-07, Step 1) to $79,357.00 (GS-09, Step 10).
This position involves the employee assisting in providing direct advice and guidance to U.S. Border Patrol employees at offices throughout the sector, and developing new and modified administrative program work methods, approaches, and procedures for delivering effective customer service. Your major duties and responsibilities will include:
Assisting higher-graded specialists in entering actions into human resources automated systems and other position management tools.
Assisting higher-graded specialists and the supervisor with monitoring base pay, premium pay, overtime, and leave entitlements and administration.
Preparing reports with data from internal data sources as well as CBP automated systems for regular and one-time informational needs by senior managers.
Participating in special studies and analytical projects related to current and proposed organization and program initiatives and gathering necessary information in order to prepare briefing materials for the supervisor and other senior management officials.
Performing a range of general mission support-related duties, such as assisting higher-graded specialists with scheduling of travel and training, organizing the logistical elements of MRO's work (such as access to vehicles), reviewing budget spreadsheets, filing documents pertinent to the procurement of acquisitions, and serving as a point of contact for the headquarters and sector office staff on issues facing the office.
Qualifications
Experience: You qualify for the GS-07 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
Assisting managers in developing new and updated position descriptions in conjunction with employees in the Office of Human Resources Management (HRM)
Preparing informational packages for senior management which may include electronic files and staffing reports
Coordinating with the supervisor and staff to ensure receipt of documents and that actions arecompleted in a timely manner
Reviewing budget spreadsheets, filing documents pertinent to the procurement of acquisitions
Education Substitution GS-07:
Graduate Education. Successful completion of one year of full-time graduate education from an accredited college or university may substitute for the experience required at this level. This education must demonstrate the knowledge, skills, and abilities necessary to do the work {optional text to include based on consulting with program office, such as: list degrees}. Check with your school to determine how many credit hours comprise a year of graduate education. If that information is not available, use 18 semester or 27 quarter hours.
OR
A bachelor's degree with Superior Academic Achievement (SAA) may also substitute for the experience required. It is based on (1) class standing, (2) grade-point average (i.e., GPA 3.0 or higher of a possible 4.0, excluding pass/fail credits. Pass/fail credits cannot be more than 10% of total credits), or (3) honor society membership. Review Superior Academic Achievement (SAA) to see if you qualify under this provision. Please see www.opm.gov for additional information.
Experience: You qualify for the GS-09 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
Monitoring vacancies by assisting higher-graded specialists in entering actions into human resources automated systems and other position management tools
Assisting higher-graded specialists and the supervisor with monitoring base pay, premium pay, overtime, and leave entitlements and administration
Participating in special studies and analytical projects related to current and proposed organization and program initiatives
Compiling, analyzing, summarizing, presenting, and providing advice and recommendations pertaining to workforce needs, objectives, activities, and accomplishments
Education Substitution GS-09:
A Master's degree, two full years of graduate education, a J.D. or an LL.B. degree from an accredited college or university may substitute for experience required at this level. Check with your school to determine how many credit hours comprise two years of graduate education. If that information is not available, use 36 semester or 54 quarter hours.
Combining Education and Experience:
To combine your education and experience, you must convert each to a percentage, and then add the percentages. The combined total of your percentage of education and experience must equal at least 100% in order to qualify. If your education is currently described in quarter hours, convert the quarter hours into semester hours by multiplying the quarter hours by the fraction 2/3. To calculate your percentage of graduate education, divide the number of graduate semester hours by 18. To determine your percentage of qualifying experience, you must divide your total number of months of qualifying experience by the required number of months of experience. Add your percentages of education and experience. The two percentages must total at least 100%. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grades GS-9.
NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You must:
Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 05/03/2024.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information, review the following links: Background investigation and the e-QIP process.
Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
Working for the U.S. Government as a federal civilian or as a member of the military
A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
Participation in a study abroad program sponsored by a U.S. affiliated college or university
Working as a contractor, intern, consultant or volunteer supporting the U.S. government
Probationary Period: All employees new to the federal government must serve a one-year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.
Positions with known promotion potential do not guarantee promotion, nor is the promise of promotion implied.
Education
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable at this time; however, official copies will be required prior to entrance on duty) or a list of coursework with hours completed provided from the institution. Education must be from an institution accredited by an agency recognized by the U.S. Department of Education. Education obtained from a foreign university or college is not creditable unless it has been evaluated by an organization that specializes in interpretation of education credentials.
Note: If submitting documentation of an evaluation, transcripts are still required. For a listing of some accrediting agencies see
www.naces.org. See
Recognition of Foreign Qualifications for more information.
Contacts
- Address United States Border Patrol
Please read entire announcement
Please apply online
Washington, DC 20229
US
- Name: CBP Hiring Center
- Phone: 952-857-2932
- Email: [email protected]
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