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Are you looking for a Program Support Assistant (Mailroom Clerk)? We suggest you consider a direct vacancy at Veterans Benefits Administration in Overland. The page displays the terms, salary level, and employer contacts Veterans Benefits Administration person

Job opening: Program Support Assistant (Mailroom Clerk)

Salary: $40 528 - 52 684 per year
City: Overland
Published at: Apr 26 2024
Employment Type: Full-time
One (1) position is available in Overland, MO. The incumbent participates actively in the management of the Administrative section of Support Services Division (SSD) by performing administrative and technical support duties. Based on a good working knowledge of the organization and the programs under the Supervisory Support Services Specialist's control, incumbent resolves problems associated with the administrative and technical work of the office.

Duties

Major Duties Maintains inventory control, ensures adequate supplies are maintained within the divisions to support continuous RO operations, oversees receipt and distribution of supply orders. Provides reproduction services for divisions through use of photocopy machine. Reproduces and makes initial distribution to divisions of regulations, circulars, forms, and other correspondence transmitted to the Publications Control Officer Mailbox. Sets up, operates, adjusts, maintains, and monitors the operation of single- or multiple function equipment typical of mail, duplicating and reproduction functions. Receives and processes all orders for forms and publications, to include maintaining inventory of forms and order forms. Collects and reports photocopy count data and mailroom count data for submission to appropriate entities. Processes all priority mail by routing to the appropriate action elements, inputs data for shipments, tracking shipments and costs, and ensuring responses with proper reporting. Executes control and preparation of reports by utilizing applicable computer programs. Operates office automation equipment for the preparation of correspondence and reports, receiving and transmittal of electronic mail, and applications used. Acts as liaison between Division Chief/1st Line Supervisors and other divisions' staff by providing guidance/assistance on procedures, and related matters for compliance. Executes processing of incoming/outgoing mail, ensuring it is properly opened, logged, read, date stamped and sorted by established categories for distribution. Reviews and researches returned mail to determine the reason(s)for its return and routes mail to the appropriate unit for action.

Requirements

  • You must be a U.S. citizen to apply for this job
  • Selectees are subject to a background/suitability investigation
  • Selective Service registration is required for males born after 12/31/1959
  • A probationary period may be required for employees and supervisors
  • Selected applicants will be required to complete an online onboarding process.
  • Virtual: This is not a virtual position.
  • This is a Bargaining Unit Position.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/06/2024. Note: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience you document, to include volunteer experience. Time In Grade: Applicants who are/were federal employees and have held a GS grade any time in the past 52 weeks must also meet Time In Grade requirements. For a GS-5 position you must have served 52 weeks at the GS-4 level. To support your claim of Time In Grade, you must submit your most recent Appointment, Promotion, or Within Grade Increase SF-50 (do not submit an Award or General Adjustment SF-50 [for example]). Some applicants may have to submit more than one SF-50 to demonstrate their eligibility. See the required documents section for more information. Individual Occupational Requirements This position does not have an Individual Occupational Requirement and applicants are qualified under Group Coverage Qualification Standards for Clerical and Administrative Support Positions. The Office of Personnel Management's group coverage qualification standards, associated individual occupational requirements (IOR), and individual qualification standards covering white collar occupations in the Federal competitive service can be found here. Specialized Experience: To qualify, applicants must have at least one (1) year of specialized experience equivalent to the GS-04 grade level in the Federal Service performing the following duties independently or with minimal supervision: photocopying and/or preparing reproduction orders, maintaining inventory of station bulk supplies and distributing those supplies as needed to other divisions; proficient in processing incoming and outgoing mail including the processing of priority and express mail; experience in compiling and summarizing information and data in order to provide internal control reports, mailroom data, etc. Or, applicants may substitute education for the experience required with a Bachelor's degree (in any field) or four (4) years of education above high school leading to a Bachelor's degree. Or, applicants may also combine education and experience. To calculate; first calculate the percentage of qualifying education you have as a percentage of the education required. Next, calculate the percentage of specialized experience you have as a percentage of the experience required. Then, add the two percentages. The total percentage must equal at least 100% for you to qualify for the position at GS-5. Note: Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. For example: an applicant who has 75 semester hours of education (i.e. 15 semester hours beyond the second year, which is the equivalent of 25% of the required education) and has 9 months of specialized experience (75% of the required experience), would meet the total qualifications by combining education and experience.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for federal employment. You can verify your education here. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Contacts

  • Address St Louis Regional Benefit Office 9700 Page Ave Overland, MO 63132 US
  • Name: Mark Abecia
  • Phone: 515-323-7575
  • Email: [email protected]

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