Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. About the Position: As Army Community Service Manager at a large installation, develops and implements a myriad of service delivery models designed to maximize Soldier, Retiree, Family, Survivor and Civilian adaptability, promote-self-reliance and Readiness.

Duties

Establishes current and long-range program plans considering the mission of the installation, troop strength, local needs, budget, staff and facilities. Directs, and develops plans and procedures and implements regulations. Prioritizes service delivery, service changes, and projects in terms of user needs, affordability, and guidance. Plans for and effectively uses resources allocated to installation ACS programs and services. Maintains a variety of fiscal data and service statistics for planning purposes and oversees preparation of special and recurring reports. Supervises employees assigned to ACS; plans work to be accomplished-by subordinates, set priorities and establish schedules for work completion. Develops and maintains professional standards of service and ensure that programs are carried out in accordance with governing laws, policies, regulations, and professional standards. Serves as a Unit Service Coordinator (USC), providing services to designated military units. Coordinate with other installation Family Program activities. Represent the ACS program with a variety of family and soldier activity councils and boards to stay informed on operations and/or to coordinate programs and requirements. Maintain liaison with civilian and military-related social and human services organizations. Coordinate services based on need. Provide direct services in ACS work life programs. Assist in Army Emergency Relief referrals.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Incumbent may be required to obtain and maintain a T3 secret security clearance.
• This is a supervisory position; it may require a one-year supervisory probationary period.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled VeteransCurrent Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Interagency Career Transition Assistance PlanMilitary Spouses, under Executive Order (E.O.) 13473Non-Department of Defense (DoD) TransferPeople with Disabilities, Schedule APriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleReinstatement In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Basic Requirement: This position has a basic entry requirement. The entry requirement requires completion of education or a combination of education and experience sufficient to be comparable to that normally acquired through the completion of a four year course of study with a major in the professional or scientific field. Please refer to the Office of Personnel Management Individual Occupational Requirements for possible ways to meet the basic requirements. Basic Requirement for Army Community Service Manager (101): Degree: Bachelor's degree (or higher degree) in behavioral or social science, or related disciplines appropriate to the position. OR Combination of Education and Experience: A combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. OR Experience: Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below: Specialized Experience GS-13: One year of specialized experience which includes managing a large multi-faceted organization comprised of professional, technical and administrative employees providing a variety of services and facilities; maintaining a variety of fiscal data, service statistics, and allocating resources. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-12). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. You will be evaluated on the basis of your level of competency in the following areas: Information ManagementOrganizational AwarenessPlanning and EvaluatingStrategic Thinking Time in Grade Requirement GS-13: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-12).

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address EW-APF-W6BLAA USA INSTAL MGT PACIFIC REGION DO NOT MAIL Fort Shafter, HI 96858 US
• Name: Army Applicant Help Desk