Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to serve as a support technician performing various program duties and meeting program objectives.

Duties

Assesses individual and family needs and handles and resolve moderate cases, requiring coordination with appropriate civilian and military agencies. Assist in analyzing, planning, researching, and administering resources for meetings and training requirements. Assist with component program budget. Oversea the budgetary submission for the component program. Performs miscellaneous clerical and administrative support.

Requirements

• Must complete initial online questionnaire and additional assessment(s)
• U.S. Citizenship is required
• Males must be registered for Selective Service, see www.sss.gov
• This position is subject to provisions of the DoD Priority Placement Program
• Disclosure of Political Appointments
• Travel and Relocation expenses will NOT be paid.
• Required to complete SF-85 background investigation.

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions. SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-06, or equivalent in other pay systems. Examples of specialized experience includes providing assistance to support the provision of services to military personnel and their families and DoD civilian employees in meeting the competing demands of the military mission, coping with deployment, and family life; knowledge of required social and community service resources in the local area; practical knowledge of all community related program functions, regulations and procedures, as well as, sources of detailed information on specific questions in order to determine the type and requests for information performing office automation support using multiple automated programs and software to produce a wide range of documents such as graphics or tables within text to edit and reformat drafts, and to update or revise existing databases or spreadsheets (i.e., Word, Excel, Power Point, Email Exchange, Internet and databases. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in­-grade requirements to be considered eligible. One year at the GS-06 level is required to meet the time-in-grade requirements for the GS-07 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: In depth knowledge of internal installation agencies and outside community work/life services available to support the challenges of military life. Ability to interview clients to assess the type of assistance required and provide information ranging from limited factual response ( e.g. service agency name and telephone number) to more detailed factual information about community service systems, agency policies, and referral procedures. In depth knowledge of mission component program, and activities of military service component systems and lifestyles. Ability to communicate orally and in writing to develop operating instructions, provide briefings, respond to inquiries, recommend improvements and justify/persuade key leadership. Ability to implement social service programs, analyze data, assess impact, draw conclusions and present recommendations to a variety of audiences. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Contacts

• Address JBSA Fort Sam Houston 2484 Stanley Rd, Bldg 2263, Ste 323 JBSA Fort Sam Houston, TX 78234 US
• Name: Total Force Service Center
• Phone: 1-800-525-0102
• Email: [email protected]