The position is located in a specialty area within Social Work Service Line (SWSL), and its primary purpose is to provide administrative and clerical support to a multi-disciplinary team providing counseling services to veterans. The incumbent is one of a few administrative personnel located on site thus becoming responsible for many of the administrative and supply support functions for the program.

Duties

MAJOR DUTIES: Reviews individual employee workload data reports for the program to ensure that proper reporting and recording procedures are followed. Independently compiles and prepares program productivity/workload reports, consolidates daily employee reports into program monthly and quarterly reports. Use word processing software to produce a variety of documents. Transmits and receives documents and messages electronically using personal computers or computer terminals. Designs and prepares detailed charts and graphs for use in presentations based on workload data. Assist in staffing the reception area to include screening telephone calls, routing calls and receiving clients and visitors. Perform general filing including the manual and electronic use of alphabetical, numerical or chronological filing systems to file report and patient information. Assist in purchasing supplies using government purchase card. Maintain accurate record of invoices and receipts in accordance with office procedures. Monitor the contract/fee program ensuring eligibility of clients, proper authorization for treatment, billing, and accuracy of financial reports. Prepare contract documentation for transfer to medical records and fiscal for reimbursement. Other duties as assigned. Work Schedule: Monday - Friday 8:30am - 5:00pm Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD505240 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/12/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-05 position you must have served 52 weeks at the GS-04. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Responsible for providing clerical, technical, or customer support; receiving and referring phone calls; communicating and treating customers in a courteous, tactful and respectful manner while providing consistent information according to established policies and procedures; and using computer programs to prepare documents. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed four (4) years of education above the high school level in any field which high school graduation or the equivalent is the normal prerequisite. (Transcripts must be submitted at time of application) OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education (beyond the second year) and specialized experience as described above, which meet the total experience requirements for this grade level. (Transcripts must be submitted at time of application). You will be rated on the following Competencies for this position: ClericalCommunicationsComputer SkillsManages and Organizes Information Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primary sedentary although some slight physical effort may be required, such as light lifting and carrying (under 15 pounds), use of fingers, walking (2 hours per day), standing (2 hours per day), hearing (aid permitted). For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Atlanta VA Medical Center 1670 Clairmont Road Decatur, GA 30033 US
• Name: Gerald Coleman
• Phone: 205-929-7957
• Email: [email protected]