This Program Analyst position is in the Surgical Department at the VA Maine Healthcare System located at the Togus, ME campus location. This position is full-time at 40 hours per week.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** This position involves a multi-grade career ladder. The major duties listed below represent the full performance level of GS-09. At the GS-07 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-09. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher-level work, and availability of funds. Promotion is not guaranteed, and no promise of promotion is implied. The Program Analyst is responsible for overall operational support and administrative management to the Surgical Service Line that includes the various subspecialties including General Surgery, Vascular, Otolaryngology, Ophthalmology, Optometry, Orthopedic, Podiatry, Urology, Wound Clinic, Dermatology, and the Operating Room Suite. Duties include, but are not limited to: Independently collect, review, and analyze the statistical data from the various data systems. Utilize project tracking programs to create and maintain pertinent information in a shared automated tracking system. Assists the program specialist with budget development and monitoring of the two fund control points maintained by the chief of surgery's office. Develop workflow charts, graphs, and power point presentations to demonstrate trending data, workflow efficiency, and program development. Assist in establishing reporting requirements and will assume follow-up responsibility for developing reports to meet the requirements of special studies and projects. Frequently attend meetings with the Chief of Staff (COS), Chief of Surgery, Associate Chief of Surgery, Program Specialist, and the Nurse Manager of the Operating Room and outpatient clinics regarding issues that affect the delivery of health care and the impact on the surgical service line and hospital as a whole. Responsible for support of clinical systems redesign efforts working closely with the Chief of Surgery, Associate Chief of Surgery, and Program Specialist in this area. Aid in strategic planning initiatives in developing goals and objectives for the surgical service line and translates these into specific actions and policies. Actively participate in various staff meetings and other committee meetings, when assigned. Assist the program specialist of the surgical service line in any function that they require. To serve in place of the surgical program specialist at certain regularly scheduled meetings, where coordination of clinical and administrative services is necessary. Assist the surgical program specialist with the maintenance of the provider profiling data for the providers that are supervised by the Chief of Surgery and Associate Chief of Surgery. Responsible for backup support to the program specialist during his/her absence and attends meetings in his/her stead. Required to assist in patient complaints and incidents when the program specialist is absent. Serves as an information technology liaison for the surgical service. Assist in the orientation for new surgical staff, including arranging for appropriate computer menus, keys, equipment, supplies and/ or other items needed. Listen to problems and concerns of service employees and will help, when possible, or will secure the advice and guidance of surgical management. Serve as an alternate timekeeper for the surgical department. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Full Time - Monday-Friday 7:30am-4:00pm Compressed/Flexible: Not authorized Telework/Ad-hoc: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized Financial Disclosure Report: Not required

Requirements

Qualifications

MINIMUM QUALIFICATIONS GS-7: One (1) full year of specialized experience equivalent to at least the next lower grade level (GS-5) in the Federal Service, that is directly related to the work of the position and has equipped me with the particular knowledge, skills and abilities to successfully perform the duties as a Program Analyst. Qualifying specialized experience includes knowledge and use of clinical software packages; prepares reports and presents information effectively; performs data analysis, to include collecting, evaluating, and synthesizing data; and assisting with evaluating and recommending operational process changes in an advanced medical or hospital setting. OR One (1) full year of graduate level education that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. OR Equivalent combination of successfully completed education and specialized experience directly related to the work of the position as outlined above that meets the requirements of the position. Only education beyond a bachelor's degree may be used to qualify applicants for the GS-07 level. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required. OR Superior Academic Achievement (SAA): Completed all the requirements for a bachelor's degree in a curriculum that is qualifying for the position to be filled and I meet one of the following: Rank in the upper one-third of your class in the college, university or major subdivision. A grade-point average of "B" (a GPA of 2.95 or higher out of a possible 4.0) for all completed undergraduate courses, or those completed in the last two years of undergraduate study. A grade point average of "B+" (a GPA of 3.45 or higher out of a possible 4.0) for all courses in your major field of study, or those courses in your major completed in the last two years of undergraduate study. Membership in a national honor society (other than freshman honor societies) recognized by the Association of College Honor Societies. For a list of recognized honor societies please visit http://www.achsnatl.org/quick_link.asp. NOTE: Copies of transcripts must be submitted with your application materials. Education cannot be credited without documentation. MINIMUM QUALIFICATIONS GS-9: One (1) full year of specialized experience equivalent to at least the next lower grade level (GS-7) in the Federal Service, that is directly related to the work of the position and has equipped me with the particular knowledge, skills and abilities to successfully perform the duties as a Program Analyst. Qualifying specialized experience includes knowledge of automation and software systems and options that affect clinical practice; performs data analysis, to include collecting, evaluating, and synthesizing data; assisting in process improvement projects; provides communication channels to clinical and business teams to support deployment, sustainment, and optimize efforts; and preparing reports and graphical presentations of data advanced medical or hospital setting. OR Two (2) years of progressively higher-level graduate education or masters or equivalent graduate degree or LL.B. or J.D., in a related field of the position to be filled. Education at the graduate level must have been obtained in an accredited college or university and must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. OR Combination of successfully completed education and specialized experience directly related to the work of the position as outlined above that meets the requirements of the position. Only education in excess of the first year (18 semester hours) may be used to qualify applicants for the GS-09 level. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.



NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Togus VA Medical Center 1 VA Center Augusta, ME 04330 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]