This Program Analyst position is in the Surgical Department at the VA Maine Healthcare System located at the Togus, ME campus location. This position is full-time at 40 hours per week.

Duties

The Program Analyst is responsible for overall operational support and administrative management to the Surgical Service Line that includes the various subspecialties including General Surgery, Vascular, Otolaryngology, Ophthalmology, Optometry, Orthopedic, Podiatry, Urology, Wound Clinic, Dermatology, and the Operating Room Suite. Duties include, but are not limited to: Independently collect, review, and analyze the statistical data from the various data systems. Utilize project tracking programs to create and maintain pertinent information in a shared automated tracking system. Assists the program specialist with budget development and monitoring of the two fund control points maintained by the chief of surgery's office. Develop workflow charts, graphs, and power point presentations to demonstrate trending data, workflow efficiency, and program development. Assist in establishing reporting requirements and will assume follow-up responsibility for developing reports to meet the requirements of special studies and projects. Frequently attend meetings with the Chief of Staff (COS), Chief of Surgery, Associate Chief of Surgery, Program Specialist, and the Nurse Manager of the Operating Room and outpatient clinics regarding issues that affect the delivery of health care and the impact on the surgical service line and hospital as a whole. Responsible for support of clinical systems redesign efforts working closely with the Chief of Surgery, Associate Chief of Surgery, and Program Specialist in this area. Aid in strategic planning initiatives in developing goals and objectives for the surgical service line and translates these into specific actions and policies. Actively participate in various staff meetings and other committee meetings, when assigned. Assist the program specialist of the surgical service line in any function that they require. To serve in place of the surgical program specialist at certain regularly scheduled meetings, where coordination of clinical and administrative services is necessary. Assist the surgical program specialist with the maintenance of the provider profiling data for the providers that are supervised by the Chief of Surgery and Associate Chief of Surgery. Responsible for backup support to the program specialist during his/her absence and attends meetings in his/her stead. Required to assist in patient complaints and incidents when the program specialist is absent. Serves as an information technology liaison for the surgical service. Assist in the orientation for new surgical staff, including arranging for appropriate computer menus, keys, equipment, supplies and/ or other items needed. Listen to problems and concerns of service employees and will help, when possible, or will secure the advice and guidance of surgical management. Serve as an alternate timekeeper for the surgical department. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Full Time - Monday-Friday 7:30am-4:00pm Compressed/Flexible: Not authorized Telework/Ad-hoc: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Analyst/PD03483A and PD03546A Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized Financial Disclosure Report: Not required Notifications: This position is an AFGE Bargaining Unit position. This position is in the Competitive Service. Veterans' preference does not apply for internal or other current permanent Federal agency employees. Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held. Interchange Agreements with Other Merit System: Employees who occupy medical or medical-related positions and were appointed under 38 U.S.C. 4701(1) or (3) [formerly 38 U.S.C. 4104 (1) and (3)] must be serving in a full-time position without time limit and have served continuously for at least one year in this other merit system to be eligible to convert to the Title 5 System. Some exceptions to this rule may apply if you have previously acquired tenure under a Title 5 appointment.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/16/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. The grade may have been in any occupation, but must have been held in the Federal service. For a GS-07 position you must have served 52 weeks at the GS-05. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Grade Determinations: The following criteria must be used when determining the appropriate grade assignment of candidates: You may qualify based on your experience and/or education as described below: GS 7 Specialized Experience and/or Education: One year of specialized experience equivalent to at least the next lower grade (GS 5) level. This is a developmental position, which provides overall operational and administrative management support to Surgical Service. The incumbent must have the ability to apply skills and knowledge to routine and non-routine assignment, and adherence to basic policy and instruction. OR, 1 full year of graduate level education, such education must demonstrate the knowledge, skills, and abilities necessary to do the work. NOTE: A transcript must be submitted with your application. OR, Superior academic achievement, NOTE: A transcript must be submitted with your application. Or, Combination: Education and Experience GS 9 Specialized Experience and/or Education: One year of specialized experience equivalent to at least the next lower grade (GS 7) level in the normal line of progression for this occupation. Examples of specialized experience would typically include, but are not limited to: Provide overall operational support and administrative management to the Surgical Service Line that includes the various subspecialties including General Surgery, Vascular, Otolaryngology, Ophthalmology, Optometry, Orthopedic, Podiatry, Urology, Wound Clinic, Dermatology, and the Operating Room Suite. The incumbent must have a high degree of analytical ability, personnel management skills, and specialized knowledge and skill in the area of health care service management, applying health care management principles to the planning, execution, and administration of health care services delivery systems. The Program Specialist for Surgical Service will provide oversight to the incumbent of this position. The incumbent provides direct program assistance to the Chief of Surgery, Program Specialist, Surgical Ambulatory Care Nurse Manager, and surgical staff. OR, Master's or equivalent graduate degree, NOTE: A transcript must be submitted with your application. OR, 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related, NOTE: A transcript must be submitted with your application. OR, Combination of education and experience You will be rated on the following Competencies for this position: Attention to DetailAudit ReportingOrganizational AwarenessQuality ManagementTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The full performance level of this vacancy is GS 9. The actual grade at which an applicant may be selected for this vacancy is in the range of GS 7 to GS 9. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary. Some light physical effort may be required in carrying small (light) objects. The position may be stressful due to the scope of the position and the complexity of the clinical service. Work Environment: Work is performed in an adequately lighted climate-controlled office. Position may require occasional travel. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Togus VA Medical Center 1 VA Center Augusta, ME 04330 US
• Name: Donna Davies
• Phone: (603) 624-4366 X5077
• Email: [email protected]