This position is located in the Veterans Administration (VA), Veterans Health Administration (VHA) Emergency Department, Southeast Healthcare Network (VISN 7), located in the Charleston VA Medical Center Medicine Department.

Duties

The Program Specialist within the Medicine Service Line is responsible for and directs day to day administrative and management functions of the Medicine Service Line Emergency Department. Through the management team, the Program Specialist oversees the development and implementation of all policies and procedures, planning, directing, supervising, and coordination of all activities pertaining to the Medicine Service and Emergency Department. The Program Specialist represents the ED Section/Deputy Chief at various meetings within the medical center. Oversees a variety of programs, including the distribution and dissemination of incoming mail, internal controls, records management, publication and forms management and timesheets. Directs administrative support services to ensure that inquiries, correspondence and actions for the area of responsibility are addressed appropriately. Develops information papers and correspondence on wide variety of Emergency Medicine and Medicine Service Line functions. Reviews and analyzes administrative and management reports, statistical data, survey evaluations, policies, and procedures in order to determine the efficacy, accuracy, and validity of information requirements. Conducts ad hoc assessments in order to develop solutions to emergent programmatic issues in the service line. The Program Specialist works to integrate all projects assignment and activities with those of the Medical Center and VISN on behalf of Veterans. Consistently communicates and treats customers (Veterans, their representatives, visitors, and all VA staff) in a courteous, tactful, and respectful manner. Assembles, analyzes, and prioritizes supply and equipment needs for the Emergency Department. Serves as a liaison between medical center facilities management and for all supply and equipment orders, deliveries, and problems that may arise. Reviews the annual equipment inventory of all property assigned to the service line and coordinates the inventory of all property assigned. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Mon-Fri 0730-1600 or 0800-1630 Compressed/Flexible: NO Virtual: This is not a virtual position. Position Description/PD#:Program Specialist-Emergency Department/PD07813O Relocation/Recruitment Incentives: NOT AUTHORIZED Permanent Change of Station (PCS): NOT AUTHORIZED

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/20/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a Gs-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: You will be rated on the following Competencies for this position: Ability to InstructAbility to Interpret Instructions, Specifications, etc. (Other Than Blueprint Reading)Ability to Lead or SuperviseAbility to Meet Deadline Dates under PressureCustomer ServiceIngenuity (Ability to Suggest and Apply New Methods)Planning and Evaluating Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Ralph H Johnson Department of Veterans Affairs Medical Center 109 Bee Street Charleston, SC 29401 US
• Name: Lois Auge
• Phone: 706-002-0094 X20094
• Email: [email protected]