This position is located in the Executive Office of the President (EOP), Office of Administration (OA), White House Office of the CFO (OCFO), Travel and Events Division. The Travel and Events Division supports all aspects of travel and event requirements for the White House Office, the Office of the Vice President, and staff and component travel. The incumbent oversees systems and processes that support internal and external customers, including other elements of the Travel and Events Division.

Duties

As a Travel Systems Manager, GS-0501-13, your typical work assignments may include the following: * Develops and implements the travel services help desk processes and procedures, including coordination and tracking of customer inquiries for dashboard reporting to the Chief Financial Officer. * Updates and maintains routing lists used to maintain flow of documents to the appropriate approving official. * Oversees the pre-payment and post-payment audit program of EOP traveler documents. * Ensures that all sampled travel related payments to travelers are accurate. * Serves as POC for problems and questions on the system regarding software use, entitlements, transaction problems and payment problems. * Oversees EOP's international services operations by providing visa guidance and ensuring effective communications with the Department of State and foreign Embassies, as required.

Requirements

• Must be a U.S. citizen or national
• Selective Service registration is required if you are a male born after December 31, 1959.
• Subject to pre-employment and random drug tests.
• Must participate in the direct deposit pay program.
• New employees to the Executive Office of the President will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/.
• May be required to successfully complete a one year probationary period.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• Must be determined suitable for federal employment.
• Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level).
• Only experience and education obtained by the closing date of this announcement will be considered.
• The agency requires 30 days on site before being eligible to participate in the telework program.

Qualifications

MINIMUM QUALIFICATIONS REQUIREMENTS: All applicants must meet the qualification requirements outlined below to be considered minimally qualified for this position. The qualification requirements are in accordance with the Office of Personnel Management Qualification Standards. TIME-IN-GRADE REQUIREMENTS: Applicants possess one full year (52 weeks) of specialized experience at or equivalent to the next lower grade level or pay band in Federal service or equivalent experience in the private or public sector. SPECIALIZED EXPERIENCE: Applicants must have a minimum of one year of specialized experience at a level of difficulty and responsibility comparable to the next lower grade or comparable pay band in the Federal service or equivalent experience in the private sector. ALL QUALIFICATIONS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT. You may qualify at the GS-13 level, if you meet the following minimum qualification requirement:One year of specialized experience equivalent to the GS-12 grade level in the Federal service or equivalent experience in the private sector which includes: 1) Knowledge of the Concur self-service travel system; 2) Understanding of Federal travel, travel systems, policies and practices and related regulations and procedural guidelines as promulgated by the Department of Treasury, General Accounting Office, General Services Administration, and Department of State; 3) Understanding of the automated accounting systems and the problems associated with changes to systems in order to locate and analyze data. Experience refers to paid and unpaid experience, including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no education substitution for this position.

Contacts

• Address Office of Administration 725 17th Street Washington, DC 20503 US
• Name: Client Services EOP - OA
• Email: [email protected]