This position is part of the Interior Business Center (IBC), Financial Management Directorate (FMD), IBC FMD Administrative Support Division, Charge Card Section. The incumbent will be responsible for providing cardholder and approver support, and assistance for all charge card processes, problems/issues, training, application on-boarding, and exit clearance.

Duties

Provides cardholders and approvers support and assistance with all charge card processes and provides Administrative/Organizational Program Coordinator (A/OPC) support to IBC charge card holders. Provides multiple offices and bureaus support and assistance with their individual charge card programs, reviewing and consolidating charge card issues, communicating issues to charge card management and to the bank. Monitors and tracks bureau bank requests and tickets. Conducts training, coordinates application on-boarding and exit clearance, runs and analyzes daily bank reports of cardholder activity and account status. Provides electronic file support for the section, keeping files current and organized, and dispositioning of files according to record keeping guidelines. Reviews and reports on the status and disposition of issues. Performs other duties as assigned.

Requirements

Qualifications

At the GS-07 level, you must meet one of the following qualifications: A. One year of specialized experience equivalent to at least the GS-05 level. Specialized experience is that which has equipped the applicant with the knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. Specialized experience for this position includes but is not limited to experience with an automated charge card or finance system and a rudimentary understanding of interface files to an accounting and/or business system; knowledge of principles, practices, laws, and regulations regarding charge card concepts; knowledge of or experience working with customers on behalf of the organization and assisting customers in troubleshooting problems within a charge card or finance system.; OR B. One full year of graduate level education. (Note: Applicants who select this response must provide transcripts as verification of their education); OR C. A combination of specialized experience and education as defined above which equals 100%. For example, I have 6 months of specialized experience and 6 months of graduate level education. (Note: Applicants who select this response must provide transcripts as verification of their education); OR D. A bachelor's degree with Superior Academic Achievement. (Superior Academic Achievement (SAA): If you are claiming SAA, you must submit documentation by the closing date of the announcement showing that you have successfully completed all requirements for a bachelor's degree AND meet one of the following requirements: 1. A grade point average of "B" (a GPA of 2.95 or higher out of a possible 4.0) for all completed undergraduate courses, or those completed in the last two years of undergraduate study. 2. A grade-point average of "B+" (a GPA of 3.45 or higher out of a possible 4.0) for all courses in your major field of study, or those courses in your major completed in the last two years of undergraduate study. 3. Rank in the upper one-third of your class in the college, university, or major subdivision. 4. Membership in a national honor society (other than freshman honor societies) recognized by the association of College Honor Societies. Note: If more than 10 percent of your courses were taken on a pass/fail basis, your claim must be based on class standing or membership in an honorary society.) At the GS-09 level, you must meet one of the following qualifications: A. One year of specialized experience equivalent to at least the GS-07 level. Specialized experience is that which has equipped the applicant with the knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. Specialized experience for this position includes but is not limited to experience with an automated charge card or finance system and a thorough understanding of interface files to an accounting and/or business system; experience interpreting principles, practices, laws, and regulations regarding charge card concepts; experience working with customers on behalf of the organization and assisting customers in troubleshooting problems within a charge card or financial system. OR B. A master's or equivalent graduate degree; or 2 full years of progressively higher level graduate education leading to such a degree, if related in one of the following fields: finance and/or business administration; orLL.B. or J.D., if related (Note: Applicants who select this response must provide transcripts as verification of their education); OR C. A Combination of education and experience as list above. Applicants must carefully review the information in the "How You Will Be Evaluated" section for important information and instructions pertaining to the multi-hurdle assessment process for this position. Only experience and education obtained by the closing date of this announcement will be considered. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience.

Education

If qualifying based on EDUCATION you MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement.

Only education from institutions which are accredited or preaccredited/candidate for accreditation may be used to meet education requirements.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Contacts

• Address IBC FMD Administrative Support Division 7201 W. Mansfield Ave. Denver, CO 80235 US
• Name: Jessica Romero
• Phone: (303) 969-5538
• Email: [email protected]