You will serve as an Information Technology Specialist (INFOSEC/CUSTSPT) in the Electronic Attack Wing, U.S. Pacific Fleet, VAQ-129 of COMMANDER ELEC ATTACK WING PAC FLEET.

Duties

You will be using customer input, gathers facts about the user's requirements and balances them against command priorities and existing schedules in order to produce efficient and effective scheduling of computer services. You will confer with customers by analyzing and study of work methods used by customers provides recommendation modifications to accomplish the desired result and to take advantage of new and/or upgraded system capabilities and services. You will prepare and maintains required system documentation of certification of standalone systems in accordance with agency, major claimant, and local standards. You will work with incumbents to maintains and updates the squadron's public and extranet websites. Incumbent ensures the website is in compliant with DOD website security policy. You will resolve common problems within the scope of the helpdesk and referring problems requiring highly specialized expertise to the appropriate IT specialty office. You will plan, coordinate, or advise on work efforts, or to resolve issues or operating problems. You will troubleshoot complex problems; and providing support in a manner that minimizes interruptions in customers' ability to carry out critical business activities. You will analyze alternative approaches in order to advise on the merits of proposed service requests, designs, and design changes. You will use written communication techniques and the ability to write and present reports. You will plan, coordinate, or advise on work efforts, or to resolve issues or operating problems. You will use the knowledge of computer networking, network operating systems, network topologies and architecture. You will ensure system users are provided annual information assurance awareness training and provide an annual report to CNAF N6. You will be evaluating and disseminating IT security tools and procedures with sufficient to monitor and evaluate systems' compliance with IT security requirements; ensure proper protection of evidence used in investigating computer crimes. You will ensure all requirements of Information Assurance/Security (INFOSEC) are applied to Navy and non-Navy systems are in compliant with DOD, DON, NETWARCOM, COMPACFLT, CNAF and CVWP instructions and directions. You will ensure information ownership responsibilities are established for each information system, to include accountability, access approvals, and special handling requirements. You will develop reporting procedures and ensuring that security violations and incidents are properly report to up the chain as required. You will ensure audit trails (system logs) are reviewed periodically and audit records are archived and maintained for future reference. You will work with Contacts, in addition to those within all squadron levels, are with NEXTGEN contractors, CVWP IT Dept, Information Technology personnel of other agencies, and CNAF CTRs. You will enable employees throughout customer organizations to effectively apply IT resources to accomplish mission requirements. You will maintain and update the squadron's public and extranet websites. Incumbent ensures the website is in compliant with DOD website security policy.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• You will be required to obtain and maintain a current Designated IAM-II license/certificate. Within six (6) months of hire.
• You will be required to obtain and maintain a current DoN Civilian Cybersecurity/Information Assurance Workforce Commercial Certification.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• Successful completion of a pre-employment drug test (including marijuana) is required. A tentative offer of employment will be rescinded if you fail to report to the drug test appointment or fail the test. You will be subject to random testing.
• This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time.
• This is a Cyberspace Workforce position, work role code System Administrator (45), proficiency level BASIC the incumbent is required to obtain and maintain qualifications in DoDM 8140.03 Cyber Workforce Qualification and Department of Navy policies.
• This is a bargaining unit position.

Qualifications

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-07 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Providing computer and information security support by resolving Information Technology (IT) issues to enable organizations to accomplish mission requirements. Your experience must reflect skill in the following areas: attention to detail, customer service, oral communication, and problem solving. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include: The work also involves conducting trend analyses to identify areas where additional customer training and assistance is needed and initiating appropriate action, such as defining new training requirements. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency include: Using customer input, gathers facts about the user's requirements and balances them against command priorities and existing schedules in order to produce efficient and effective scheduling of computer services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include: the ability to write and present reports. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency includes: frequently interprets regulations on his/her own initiative, applies new methods to resolve complex and/or intricate, controversial, or unprecedented issues and problems, and resolves most of the conflicts that arise. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

Education may be substituted in lieu of specialized experience as follows:

Successful completion of a master's or equivalent graduate degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
OR
Successful completion of two full years of progressively higher-level graduate education leading to a master's degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
OR
Possession of an LL.B. or J.D. that is related to this position being filled. https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/students/federal-occupations-by-college-major/
OR
A combination of experience and graduate education as described above that equates to one year of experience.

Contacts

• Address COMMANDER ELEC ATTACK WING PAC FLEET 3760 North Charles Porter Avenue Oak Harbor, WA 98278-7500 US
• Name: Department of Navy EIC
• Email: [email protected]