This Program Specialist position is in the Mental Health Service located at the Bedford VA Healthcare System located in Bedford, MA. This position is full-time at 40 hours per week.

Duties

This position provides systems, data analytic, and program coordination to Mental Health Service Line Manager and the Chief of Chief of Psychiatry. The Program Specialist coordinates Mental Health Service Line in conjunction with the Manager in a range of ways including coordinating meetings, managing service line resources, producing summary reports including data summaries for activities in these programs, and identifying administrative challenges within Mental Health Service Line Activities. Duties include, but are not limited to: Coordinates all activities of several mental health consumer councils, including writing and managing agendas and minutes, coordinating meetings, coordinating membership; Provides administrative support for training programs, including the on-boarding on boarding, support, exit of the trainees, and communication with the affiliated medical schools; Provides support in the areas of fiscal control, budgetary planning, and technical competency, personnel management, office systems design, program evaluation, database management, and distribution of clinical workload; Tracks encounter and consult data and uses that data to prepare analysis on timeliness, efficiency and performance for use by the management; Provides ongoing training and assistance to new and incumbent psychiatrists regarding office policies and procedures; Communicates verbally and in writing with a wide range of administrative staff, trainees, clinical providers, and high-level external stakeholders regarding a variety of technical and procedural matters; Plans work, coordinates assignments with others, and carries out assignments to completion, exercising a significant degree of independence in setting priorities, planning, coordinating, and carrying out the various phases of his/her assignments; Provides support of the professional functioning of staff in various department programs; Communicates and treats customers in a courteous, tactful, and respectful manner; Manages information security within areas of responsibility to assure that computer system security and confidentiality of sensitive information is maintained, and that employee access to sensitive information is limited only to that which the employee requires to perform their duties; Handles conflicts and problems in dealing with the customer constructively and appropriately; Provides cross-coverage to the Mental Health GS-11 Health Systems Specialist regarding data management and analysis related to psychologists' productivity; coordinates completion related to privileging and credentialing of Psychiatrists including peer reviews; Serves as Automated Data Processing Application Coordinator; Provides administrative support for educational proposals and grants management activities related to training; coordinates with support services to assure adequate training environment (space, office set-up, IRM support, etc.); Assists department management to develop analysis and reporting capabilities to identify areas of improvement for staff productivity. Work Schedule: Full-Tim; 8:00am-4:30pm. Compressed/Flexible: Not Available. Telework: Available for Ad-hoc. Virtual: This is not a virtual position. Position Description/PD#: Program Specialist/PD024900 Relocation/Recruitment Incentives: Not Authorized. Financial Disclosure Report: Not required. Notifications: This position is a NAGE Bargaining Unit position. This position is in the Competitive Service. Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held. Time-in-Grade Restriction: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. The grade may have been in any occupation but must have been held in the Federal service. Interchange Agreements with Other Merit System: Employees who occupy medical or medical-related positions and were appointed under 38 U.S.C. 4701(1) or (3) [formerly 38 U.S.C. 4104 (1) and (3)] must be serving in a full-time position without time limit and have served continuously for at least one year in this other merit system to be eligible to convert to the Title 5 System. Some exceptions to this rule may apply if you have previously acquired tenure under a Title 5 appointment. Veterans' preference does not apply for other current permanent Federal agency employees.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/06/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: applies the theory and principles of management and organization, including administrative practices and procedures common to organizations, such as those pertaining to areas of responsibility, channels of communication, delegation of authority, routing of correspondence, filing systems, keep records of time and attendance, and storage of files and records; utilizes qualitative and quantitative analytical techniques such as: literature search, work measurement, task analysis and job structuring, productivity charting, determining staff to workload ratios (e.g., span of control), organization design, space planning; provides administrative coordination to senior managers on confidential financial and human resources tasks; utilizes databases and online survey tools for collecting, organizing, and analyzing large data sets; communicates verbally and in writing with a wide range of administrative staff, trainees, clinical providers, and high-level external stakeholders regarding a variety of technical and procedural matters (NOTE: The specialized experience must be well-documented on your resume.) OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related. Degree must be relevant to the position to be filled. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 1 year of graduate level education may be used to qualify applicants for positions at grades GS-09. The education and experience must be directly related to the work of the position to be filled. You will be rated on the following Competencies for this position: CommunicationCustomer Service (Clerical/Technical)FlexibilityPlanning and Evaluating Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The majority of the work is sedentary but may require occasional lifting and moving of boxes. Work is performed in a typical office setting that is well-lighted, heated, cooled, and equipped with necessary office furniture and tools. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address VA Bedford Healthcare System 200 Springs Road Bedford, MA 01730 US
• Name: Molina Vantha
• Phone: 781 687 2000
• Email: [email protected]