As a Loan Specialist (Realty) you will work as a member of the Loan Administration section in a Regional Loan Guaranty Office. They will monitor performance of loan servicers/holders that service VA-guaranteed loans in accordance with Title 38, USC to protect the interests of the U.S. Government.

Duties

The Major Duties of a Loan Specialist (Realty) Include, but are not limited to: Applying VA servicing regulations, policies and procedures in performing daily loan administration tasks. Conducting servicer oversight of servicer actions completed including: workout and loss mitigation options, loan modifications, "net value" determinations, servicer paid expenses, releases of security. Processing claims to determine the correct claim payable amount under the VA guaranty by reviewing the servicer submitted data in comparison to the loan data/event history. Reviewing documentation including but not limited to: loan notes, mortgages, deeds of trust, title reports, underwriting (income and credit) packages, loan modification agreements. Managing workload effectively: follows instructions, works independently, and manages his/her workbasket with little or no supervision. Prioritizes workload efficiently to completed all required tasks completely and timely. Possessing problem solving and decision making skills: researches facts in individual problem cases, analyzes the facts and circumstances, judges the implications of alternate courses of action, and chooses the proper course of action. When necessary, supplements the servicer's efforts in servicing VA guaranteed loans through phone contacts, correspondence, and face to face interviews in an effort to resolve the problem or to cure the default and minimize liquidations and VA losses. Demonstrating effective written and oral communication skills: with Veterans, servicers, real estate attorneys, and mortgage banking industry professionals in discussing VA regulations and procedures and their effects on home retention options. Prepares emails, letters, and memos as required in a clear and concise manner. Conducts all communications in a professional and courteous manner and documents VALERI loan notes. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Requirements

• You must be a U.S. citizen to apply for this job
• Selectees are subject to a background/suitability investigation
• Selective Service registration is required for males born after 12/31/1959
• A probationary period may be required for employees and supervisors
• Designated and/or random drug testing may be required.

Qualifications

Specialized Experience: To qualify for this position, applicants must meet all requirements by the closing date of this announcement. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements (unless if in the commuting area and eligible for a non-competitive hiring authority such as Schedule A, VRA, or 30% or more disabled Veterans). For a GS-09 position you must have served 52 weeks at the GS-07 level. For a GS-11 position you must have served 52 weeks at the GS-09 level. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. INDIVIDUAL OCCUPATIONAL REQUIREMENT: This position does have an IOR (Individual Occupational Requirement) that must be met in addition to the Time-in-Grade and regular Specialized Experience qualifications. In order to qualify for this position, you must have the education or experience listed below: Undergraduate and Graduate Education: Major study -- finance, business administration, economics, accounting, insurance, engineering, mathematics, banking and credit, law, real estate operations, statistics, or other fields related to the position, such as agriculture, agricultural economics, farm, livestock or ranch management, or rural sociology. OR Specialized Experience that demonstrated competence in agricultural, commercial, realty, or other types of loans. Experience may have been gained in such work as reviewing and passing upon applications for agricultural, commercial, bank or mortgage loans; servicing a loan portfolio of a bank or other loan association; performing financial analysis of commercial concerns for investment purposes; appraising real estate to determine property valuation; or similar work. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below:GS-09 Grade Level: Specialized Experience: In addition to the IOR, applicants must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the Federal service. Specialized experience is defined as experience with policies and regulations related to servicing and liquidating home loans. Experience must include performing financial audits and analyzing financial trends as they pertain to mortgage loans. Other qualifying experience includes performing financial audits and analyzing financial trends as they pertain to mortgage loans. OR Education: You must have a Master's or equivalent graduate degree or two full years of progressively higher level graduate education leading to such a degree or LL.B or J.D., if related. GS-11 Grade Level: Specialized Experience: In addition to the IOR, applicants must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the Federal service. Specialized experience is defined as demonstrating a thorough knowledge and expertise in all phases of servicing and liquidating home loans. Examples of specialized experience would typically include, but are not limited to: (1) Experience demonstrating a competence in agricultural, commercial, realty, or other types of loans. (2) Experience such as reviewing and passing along applications for agricultural, commercial, bank or mortgage loans. (3) Experience servicing a loan portfolio of a bank or other loan association. (4) Experience performing financial analysis of commercial concerns for investment purposes. (5) Experience appraising real estate to determine property valuation, or similar work. OR Education: You must have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management's group coverage qualification standards, associated individual occupational requirements (IOR), and individual qualification standards covering white collar occupations in the Federal competitive service can be found here. Combining Education & Experience: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond undergraduate. Click here for more information.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for federal employment. You can verify your education here. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Contacts

• Address Cleveland Regional Benefit Office Federal Building, 1240 East 9th St Cleveland, OH 44199 US
• Name: Melody Williams
• Phone: (313) 596-7255
• Email: [email protected]