THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This position is located in an information management organization. The purpose of this position is to identify and support command, control, communications and computer (C4) organizational and individual training requirements throughout the state. DEFINITION OF AREA(S) OF CONSIDERATION: Area 1 = Enlisted (E8 and below) members of the Louisiana National Guard.

Duties

Duties & Responsibilities: DUTIES AND RESPONSIBILITIES --Develops policies and procedures at the state level for identifying organizational and individual training needs, training opportunities and sources of needed information systems training for positions in technical, professional, administrative, managerial and skilled craft occupations. Plans and develops organizational training programs. Ensures that local course and training opportunities are publicized. Identifies, recommends, conducts and contracts sources of training as required. Serves as the focal point for technical inquiries about available training. Writes and publishes clarification guidance on eligibility requirements for specific training courses. Interprets training regulations, manuals, policies, procedures and ensures compliance with command directives. Evaluates informal feedback from clients. Arranges for training facilities for all information systems courses. --Works collaboratively within the organization to achieve the C4 program goals for the state. Maintains current knowledge of state-of-the-art instructional technology and the learning process, utilizing a clear and balanced vision of how technology can be used in support of teaching and learning. -Researches and analyzes the issues related to online learning environments. --Conducts one-on-one as well as formal C4 training courses. Provides technical assistance to functional users for planning, installation, and start-up of computer systems and application programs. --Tests and evaluates vendor hardware and software for applicable users to ensure conformance with the information management standards. --Analyzes customer requirements and determines the most appropriate automation resource to utilize, including software and hardware. Confers with customers to obtain supplementary information to develop or maintain application programs. Provides troubleshooting assistance to customers by phone or on-site. May also assist in the installation of computer systems. --Performs other duties as assigned. Factor 1 - Knowledge Required by the Position: --Knowledge of the functionality of a wide range of C4 products and the training materials available to teach those products to users. --Knowledge of and skill in applying the principles, methods, practices and training techniques of instructional design and information systems instruction to ensure the adequate training of users on various computer hardware, software, network, distance learning and Internet applications. --Basic knowledge of programming languages and systems software and systems development life cycles to assist other information technology (IT) specialists. --Ability to develop and implement C4 training plans and programs. --Basic knowledge of and skill in electronic publishing and web site design to be able to publish a variety of training materials (i.e., training guides, training schedules, training resources, etc.) on a state maintained website. --Knowledge of and skill in applying instructional technologies, instructional design, and related web technologies to plan and provide for user training. --Ability to communicate effectively, both verbally and in writing.--Knowledge and skill in applying instructional technology methods and procedures, integrating new technology into the classroom environment, maximizing the use of alternative training methods (i.e., distance learning, web-based training, etc.). ---Knowledge and skill in applying commonly used query languages to create reports and manipulate data in response to customer requirements. --Ability to troubleshoot the less complex operating problems along with the ability to provide guidance and training to customers. Factor 2 - Supervisory Controls: The supervisor outlines or discusses possible problem areas and defines objectives, plans, priorities, and deadlines. Assignments have clear precedents requiring successive steps in planning and execution. The incumbent independently plans and carries out the assignments in conformance with accepted policies and practices adheres to instructions, policies, and guidelines in exercising judgment to resolve commonly encountered work problems and deviations; and brings controversial information or findings to the supervisor's attention for direction. Factor 3 - Guidelines: The incumbent uses a wide variety of reference materials and manuals; however, they are not always directly applicable to issues and problems or have gaps in specificity. Precedents are available outlining the preferred approach to more general problems or issues. Judgment is required to devise training program logic, research available source options, recommend, select, and adapt training techniques to accomplish each project. The incumbent must demonstrate initiative, exercise considerable judgment and demonstrate resourcefulness in assigned projects. --Performs other as duties as assigned.

Requirements

Qualifications

GENERAL EXPERIENCE: Must possess the experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process; and that may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems. SPECIALIZED EXPERIENCE: Must possess at least Twenty-Four (24) months of experience, education, or training in analysis of the interrelationship of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and in scheduling the sequence of programs to be processed by computers where alternatives had to be weighed with a view to production efficiency. CONDITIONS OF EMPLOYMENT & NOTES: 1. Must be able to obtain and maintain the appropriate security clearance of the position. 2. This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position. 3. Ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission. *4. Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day. 5. The duties and responsibilities of your job may significantly impact the environment. You are responsible to maintain awareness of your environmental responsibilities as dictated by legal and regulatory requirements, your organization, and its changing mission. 6. THIS POSITION CONDUCTS INFORMATION ASSURANCE FUNCTIONS. THE INCUMBENT SHALL COMPLY WITH THE REQUIREMENTS OF THE CERTIFICATION PROGRAM AND WILL BE REQUIRED TO OBTAIN AND MAINTAIN CERTIFICATION. CERTIFICATION REQUIREMENTS ARE OUTLINED IN DOD INSTRUCTION 8570.01-M

Education

You must provide transcripts and/or other documentation as proof to support your Educational claims, and receive credit to meet the Education requirements for this position.

Contacts

• Address LA ARNG J6 INFORMATION MANAGEMENT 6400 SAINT CLAUDE AVENUE NEW ORLEANS, LA 70117 US
• Name: LANG HRO INBOX
• Phone: 504-278-8600
• Email: [email protected]