You will serve as a Program Support Assistant for the Trauma Recovery Program and the Suicide Prevention Program at the Orlando VA Healthcare System (Orlando VAHCS) located in Orlando, FL. The incumbent will hold experience & knowledge in outpatient specialty PTSD services and knowledge about the Suicide Prevention Program. The incumbent provides support of the Associate Chief of Staff (ACOS) and Deputy Associate Chief of Staff (ACOS), Mental Health Service but also works independently.

Duties

Duties include but not limited to:

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/27/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Filing, typing, entering data, maintaining records, and using and completing forms; Communicating with clients and customers to satisfy their expectations; Identifying problems; determining accuracy and relevance of information; using sound judgment to generate and evaluate alternatives, and to make recommendations; Using computer, software applications, databases, and automated systems to accomplish work. Typing Requirement: This position requires a typing requirement of 40 words per minute. Preferred Experience: Reviews various data sources such as CDW, VistA, RAMP, VSSC, and other data collection software; completes reports, analyzes and interprets data; organizes computerized data sets using Excel; prepares performance improvement reports; generate workload reports for programs. You will be rated on the following competencies: Conscientiousness, Customer Service (Clerical/Technical), Self-Management, and Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; or driving an automobile, etc. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level. Transcripts not required.

Contacts

• Address Orlando VA Medical Center 13800 Veterans Way Orlando, FL 32827 US
• Name: Hannah Henderson
• Phone: 813-816-7155 X100152
• Email: [email protected]