Who may apply: Current or Former Permanent Federal Employees, 30% or More Disabled Veterans, Veterans Recruitment Appointment, Veterans Employment Opportunities Act (VEOA), Schedule A, Eligible Military Spouse Preference (MSP) applicants, eligible PPP applicants, Peace Corps and Vista applicants, Eligible Interagency Career Transition Assistance Plan applicants (ICTAP) and other Special Appointment Authorities applicants.

Duties

The major duties described below reflect the full performance level of this position: Develops, implements and evaluates internal and external customer service programs, policies and procedures to modernize, integrate, and transform DFAS’ customer service model, financial management, and business operations. Prepares and delivers briefings, consultations and strategy sessions with other staff service functions and activities to influence managers and others to accept findings and recommendations. Evaluates operations, policies, procedures, and internal controls of financial operations to prevent and detect deficiencies in the operation of financial management areas. Duties will be developmental in nature when the position is filled below the full performance level.

Requirements

• Must be a U.S Citizen or National
• Registered for Selective Service (males born after 12-31-1959)
• Suitable for Federal employment
• Time after Competitive Appointment: Candidates must have served 3 months after latest competitive appointment in the Federal service.
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
• Time in Grade Requirement - see the Qualifications field below for more details.
• Obtain/Maintain Financial Management Certification

Qualifications

To be hired at the GS-7 entry grade level, applicants must minimally have: One year of specialized experience equivalent in level of difficulty and responsibility to that of a GS-05 within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as applying financial laws, principles, systems, policies, methods, and practices to provide routine technical guidance to managers, employees and/or customers; gathering data from financial systems; and researching financial policies and laws to resolve common financial issues. SUBSTITUTION OF EDUCATION FOR GS-07 SPECIALIZED EXPERIENCE: One full year of graduate level education or a Bachelor's Degree with Superior Academic Achievement (Grade point average of a 2.95 or higher on a 4.0 scale or class standing in the upper third of the graduating class or major subdivision) or membership in a national scholastic honor society may be substituted to meet the specialized experience requirement. To be hired at the GS-9 entry grade level, applicants must minimally have: One year of specialized experience equivalent to the GS-07 grade level in the federal service researching and interpreting financial regulations, policies and laws to provide substantive recommendations and advice to managers; Develops customer surveys to evaluate performance and recommend improvements to services; and researching and interpreting financial policies and laws to resolve financial program issues. SUBSTITUTION OF EDUCATION FOR GS-9 SPECIALIZED EXPERIENCE: A Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. may be substituted to meet the specialized experience requirement. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Equivalent combinations of successfully completed graduate level education and experience may be used to meet total experience requirements. To be hired at the GS-11 entry grade level, applicants must minimally have: One year of specialized experience equivalent to the GS-09 grade level in the federal service analyzing financial and accounting operations to recommend process improvements; monitoring and evaluating financial programs to identify weaknesses and ensure compliance with internal controls; and reviews, researches, analyzes, and develops methods, strategies, and solutions which identify and resolve gaps and inaccuracies in programs. SUBSTITUTION OF EDUCATION FOR GS-11 SPECIALIZED EXPERIENCE: A Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. may be substituted to meet the specialized experience requirement. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Equivalent combinations of successfully completed graduate level education and experience may be used to meet total experience requirements. Time-in-Grade: Current or former federal employees who have held a GS position in the preceding 52 weeks, must meet the time in grade requirement. To be considered for the GS-7, applicants must have served 52 weeks as a GS-5 or higher in the Federal service. To be considered for the GS-9, applicants must have served 52 weeks as a GS-7 or higher in the Federal service. To be considered for the GS-11, applicants must have served 52 weeks as a GS-9 or higher in the Federal service. You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.

Education

See Qualifications for education requirements.

The Security Designation will vary and dependent upon position and may require a secret clearance or higher. Employment in this position requires a background investigation which may delay starting date. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed/undisclosed background issues, the employment offer may be withdrawn. Individuals selected are required to obtain/maintain a favorable security determination to occupy a sensitive position within the agency as a condition of employment. Failure to maintain eligibility to occupy a sensitive position may result in termination. For more information see the security section of Understanding Vacancy Announcements.

Contacts

• Address DFAS - EXPEDITIONARY SUPPORT ORGANIZATION 8899 E. 56th Street Indianapolis, IN 46249 US
• Name: HR Customer Care Center
• Phone: (317) 212-0454
• Email: [email protected]