About the Position: This position is with RM Information Management and located at Tripler Army Medical Center campus, which is on the Island of Oahu, Hawaii. A locality rate of 21.79% has been authorized for Hawaii. A cost of living allowance has been authorized for Hawaii at the rate of 8.90% (subject to change).

Duties

Administer system(s) connectivity to other enterprise systems when interfaces are implemented. Execute the organization's end user device (IT) replacement program, ensuring the life-cycle management and replacement of IT equipment. Oversees the team that fulfills customer requirements for commercial software and minor IT. Resolve network, software, and other system anomalies impacting clinical system. Ensure that each investment is sound, fits within the Enterprise Architecture and infrastructure, and is sustainable.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Appointment to this position is subject to a one-year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. Current Civilian Employees of the Defense Health Agency (DHA)Current Permanent Department of Defense (DoD) Civilian EmployeeDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience equivalent to the GS-09 grade level in the Federal service which includes assisting in implementing software and database design principles and methods to create IT solutions based on functional requirements. Reviews strategic planning and policy standards for resource management. AND To qualify based on your experience, your resume must describe at lease one year of experience which prepared you to do the work in this job. Specialized experience is defined as: Utilizing software and database design principles and methods to create IT solutions based on functional requirements. In addition, you must meet the following four competencies: 1. ATTENTION TO DETAIL: Is thorough when performing work and conscientious about attending to detail. 2. CUSTOMER SERVICE: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about availability products and services; is committed to providing quality products and services. 3. ORAL COMMUNICATION: Communicate, explain or defends complex information technology ideas and information clearly and adapts to the audience's level of knowledge. Thoughts are well organized. Listens to others and recognizes potential miscommunications. 4. PROBLEM SOLVING: Identifies problem, ascertains root cause and impact, and provides recommendations for resolution. Identify deficiencies in contract delivery and formulate corrective plans of action. This definition of specialized experience is typical of work performed at the next lower grade/level in the Federal Service (GS-09) You will be evaluated on the basis of your level of competency in the following areas: Database AdministrationOral CommunicationSystem Administration Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-09).

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications.

Contacts

• Address JT-DHA-DD83DF DHA INDO PACIFIC MARKET DO NOT MAIL APO, AP 96224 US
• Name: Army Applicant Help Desk