About the Position: This position is with the Directorate of Resource Management Information Management at Tripler Army Medical Center, on the Island of Oahu, Hawaii.

Duties

Manage and administer systems and the connectivity to other enterprise systems when interfaces are implemented. Develop standard operating procedures for the maintenance of systems. Build documentation repositories for the continued management and maintenance of these systems. Investigate and troubleshoot problems and issues as they arise. Provide technical guidance in designing, coding, testing, debugging and maintaining programs and database.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• May be required to work overtime.
• This position has been designated as an IAT Level II. Employee is required to satisfactorily complete the appropriate training and obtain the required certification/recertification for this position.
• This position requires the employee to occasionally travel up to 10% of the time from the normal duty station. Government regulations will be followed for all official travel.
• May be required to work other than normal duty hours, which may include evenings, weekends, and/or holidays.
• Pre-employment physical is required.
• Lifting and moving computer equipment weighing up to 45 pounds may be required.
• Incumbent must be able to obtain and maintain a SECRET security clearance.
• Call back and emergency duty are regular requirements of this position.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. Current Civilian Employees of the Defense Health Agency (DHA)Current Permanent Department of Defense (DoD) Civilian EmployeeDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Appropriated Fund Instrumentality (NAFI)Non-Department of Defense (DoD) TransferOffice of Personnel Management (OPM) Interchange Agreement EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. To qualify based on your experience, your resume must describe at lease one year of experience which prepared you to do the work in this job. Specialized experience is defined as: Utilizing software and database design principles and methods to create IT solutions based on functional requirements. In addition, you must meet the following four competencies: 1. ATTENTION TO DETAIL: Is thorough when performing work and conscientious about attending to detail. 2. CUSTOMER SERVICE: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about availability products and services; is committed to providing quality products and services. 3. ORAL COMMUNICATION: Communicate, explain or defends complex information technology ideas and information clearly and adapts to the audience's level of knowledge. Thoughts are well organized. Listens to others and recognizes potential miscommunications. 4. PROBLEM SOLVING: Identifies problem, ascertains root cause and impact, and provides recommendations for resolution. Identify deficiencies in contract delivery and formulate corrective plans of action. This definition of specialized experience is typical of work performed at the next lower grade/level in the Federal Service (GS-11) You will be evaluated on the basis of your level of competency in the following areas: Database AdministrationOral CommunicationRequirements AnalysisSystem Administration Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address JT-DHA-DD83DF DHA INDO PACIFIC MARKET DO NOT MAIL APO, AP 96224 US
• Name: Army Applicant Help Desk