The primary purpose of the position is to improve the quality, efficiency, and effectiveness of care delivered by the Mental Health Service Line (MHSL). By developing, analyzing, evaluating internal and external processes, the Program Analyst incumbent will be able to knowledgably advise on manpower utilization and productivity and distribution of work assignments necessary to achieve successful operation of the mental health services throughout the geographically dispersed Sheridan VAHCS.

Duties

Major duties include but not limited to: The incumbent reviews, analyzes and evaluates the needs and accomplishments of mental health programs by review of reports, studies, projects, and information provided by support personnel, and contractors; identifies existing or potential problem areas and recommends corrective action of preventive measures. The incumbent monitors, tracks, analyzes, and evaluates efficiency, effectiveness of clinical access, workflow, grids, and clinic setup. The incumbent works directly with and communicates regularly with Mental Health Leadership, other administrative staff, clinic program managers, service chiefs, etc. making recommendations on process improvements and assisting in implementing change as directed. Incumbent analyzes the stop code data and costing for make/buy analysis for formulation and execution of annual budget and applies them to planning and implementation projects. The incumbent is skilled in planning, scheduling, and conducting projects and studies to evaluate and recommend ways to improve clinic operations. The incumbent is responsible for tracking, trending, and applying analytical methods, and techniques to evaluate issues concerning the efficiency and effectiveness of program operations. The incumbent will review clinic make up, use, and measures with GPM, AGPM, CPM, and MCA quarterly as scheduled. Participates in the planning, coordination, and data extraction for all site visits relevant to the Mental Health Service Line. Performs other duties as assigned. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday-Friday 07:30-16:00 Compressed/Flexible: Yes, Optional Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Analyst/PD128330 and PD14404-O Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/15/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify based on your experience and/or education as described below: Specialized Experience for GS-9: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: applying analytical and evaluative methods and techniques to assess program utilization for effectiveness or improvement of management processes and systems concerning the efficiency and efficacy of SVAHCS program operations carried out by administrative or clinical personnel; adapting analytical techniques and evaluation criteria for the measurement and improvement of VHA and MHSL program effectiveness and/or organizational productivity; work under pressure and meet deadlines effectively while prioritizing competing tasks; establish and maintain effective working relationships with clinical and administrative staff to include inter-personal skills OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have . OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond . Specialized Experience for GS-11: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: plan, organize and carry out complex duties involving multiple programs within time constraints, without direct supervision; providing training and information to individuals and groups. This includes the use of management tools and techniques and software programs to produce correspondence, reports, feasibility, studies, needs analyses, spreadsheets, and presentations; preparing project papers and staff reports and skills in organizing and delivering briefings to supervisory staff to encourage understanding and acceptance of findings and recommendations. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond . You will be rated on the following Competencies for this position: Interpersonal SkillsOral CommunicationOrganizational Stewardship Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is primarily sedentary, although slight physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Sheridan VA Medical Center 1898 Fort Road Sheridan, WY 82801 US
• Name: Tenika Ivery
• Phone: 919-885-7288
• Email: [email protected]