This position serves as an expert analyst on the evaluation of the effectiveness of programs and operations and/or the productivity and efficiency of business and management processes. This includes designing, implementing, coordinating, and/or overseeing a variety of complex management programs impacting the USPTO travel, budget, agreements, resource management, employee development, training activities, and functions in support of the Office of Policy and International Affairs

Duties

The physical worksite for this position is located in Alexandria, Virginia. This position is telework eligible per agency and business unit discretion/policy. This position is for you if... You will enjoy interpreting Federal Travel Regulations, Department of Commerce and USPTO travel policies to support the goals of OPIA's staff and programs within the parameters of the established guidelines. You are skilled to plan, develop and coordinate and conduct continuing evaluation and analysis of assigned program areas for overall operational efficiencies/inefficiencies, program-related trends, effectiveness in achieving planned goals, objectives, and milestones, and effective budgetary/resource utilization. You look forward to planning and/or conducting in-depth special studies; developing and/or evaluating policies and procedures in assigned areas of responsibility; designing and coordinating planning activities. You are ready to supervise a staff of Administrative Support Specialists and Management and Program Analyst, performing supervisory and/or managerial duties and responsibilities; and Serve as the lead approving official for the OPIA within assigned program and functional areas.

Requirements

• Applications will only be accepted from United States Citizens and Nationals.
• Your resume and question responses must demonstrate the job-related competencies.
• You must meet the definition of specialized experience.
• Required to pass a background investigation and fingerprint check.
• Must be registered for Selective Service, if applicable (www.sss.gov).
• If selected, you may be required to complete a one year probationary period.
• You must meet all qualification requirements upon the closing date of this announcement.
• Time-in-grade/band requirements must be met by the closing date of the announcement.
• Suitable for Federal Employment.

Qualifications

You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available here: Management and Program Analysis Series 0343. Specialized Experienceis experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the federal service. For this position, the next lower grade level is a GS-13. Specialized experience for this position includes: Experience utilizing Concur travel in overseeing the management of all associated activities related to travel. Experience providing analysis of organizational procedures and providing input in the implementation of process improvements. Experience providing oversight in budget, program operations, business productivity and management processes requirements within an organization. Applicants must possess the following supervisory competencies to be successful in this position: Accountability: Holds self and others accountable for measurable high-quality, timely, and cost effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules. Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement. Decisiveness: Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions. Flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles. Integrity/Honesty: Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics. Interpersonal Skills: Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations. Oral Communication: Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed. Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations. Resilience: Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks. Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education can not be substituted for experience for this position.

Contacts

• Address TMCO-Office of Policy and International Affairs Office of Human Resources Mail Stop 171 P.O. Box 1450 Alexandria, VA 22313-1450 US
• Name: Sheryl White-Riley
• Phone: 571-272-7170
• Email: [email protected]