This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to recruit and appoint qualified candidates to positions in the competitive service. About the Position: Serve as a Systems Administration Information Technology (IT) Specialist under the supervision of the Supervisory IT Specialist, Center for Army Analysis (CAA). Responsible for the oversight of all matters concerning File, Print and Application Server Support Service operations.

Duties

Install, configure, administer, operate and maintain common user web and portal servers. Provide guidance in the preparation of IT budgets by preparing and submitting appropriate procurement documents required to procure equipment, systems, and services identified to meet user requirements. Plan and coordinate the installation, testing, operation, troubleshooting, and maintenance of new or modified hardware, operating systems and applications software systems. Ensure the rigorous application of information security and information assurance policies, principles, and practices in the delivery of planning and management services. Serve as an Active Directory (AD) Manager and System Administrator of Microsoft (MS) Windows and Linux servers employing physical servers, virtual servers, blade servers, and Storage Area Network (SAN).

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• IAT Level II The approved base line certification for this task requirement is IAT Level II certification of DoDD 8571.01-M, and the incumbent must achieve IAT Level II certification within six months or less of entrance on duty.

Qualifications

Who May Apply: In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. IT Specialist (Policy Planning/Systems Administration); Specialized Experience: One year of specialized experience which includes; performing system administrator/operator duties for physical servers, virtual servers, blade servers, and Storage Area Networks (SAN) in Microsoft (MS) Windows and Linux environments; installing and testing new hardware, operating systems and applications software; developing agency level security certification and accreditation plans. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-12). The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: leading others by setting the standards for the quality of work, even in the most difficult and/or high pressure circumstances; reviewing and editing work completed by others to ensure that the quality of work meets acceptable work standards. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: using expertise and experience to address complex problems, questions, or complaints; anticipating customer needs and modify the team's work activities, processes, and practices to meet these needs; collaborating across team and outside of own team to organize planning sessions that elicit ideas for improving customer service and support. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: clearly explaining and defending complex ideas, appropriately adapting to each audience's level of knowledge; actively listening and clarifying points when presenting highly complex and controversial findings; using well-constructed, fact-based arguments to persuade stakeholders/officials to take action on suggestions for improvement. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: providing precedent setting solutions to unique problems not previously encountered; helping team make decisions which are complicated by the number and nature of existing policy, guidelines, and organizational goals; identifying the root causes of problems; developing systemic solutions to address them and prevent them from reoccurring.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address AS-APF-W3WCAA CENTER FOR ARMY ANALYSIS DO NOT MAIL Fort Belvoir, VA 22060 US
• Name: Army Applicant Help Desk