About the Position: Office of the Chief Information Officer, US Army Enterprise Services Agency, Information Technology and Compliance Directorate. Fort Belvoir, VA.

Duties

Responsible for the planning, programming, policy interpretation and development, oversight, compliance, accountability, metric development, and reporting for strategic integration of IT services and infrastructure. Lead the directorate, which consists of three divisions: Technology Services; IT Security and Systems Support (to include a Sensitive Compartmentalized Information Facility (SCIF)); and the Army 508 Program. Provide oversight, guidance, and direction for all 508 compliance requirements and keeps senior leadership informed about this program and reports on its maturity and performance. Serve as senior advisor in all aspects of Enterprise Services Agency (ESA) IT systems/applications, services, cybersecurity, and infrastructure/facilities. Ensure that (ESA) owned IT systems and facilities comply with cybersecurity policies and guidelines. Supervision for a staff of multi-disciplined administrative and technical personnel and oversees ESA IT systems, applications, and contract resources and capabilities. Prepare and present senior leader briefings with supporting data/documentation and provides executive level assessment through briefings on annual plans, goals, and priorities.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Must be able to obtain and maintain a Top Secret / SCI security clearance.
• This position is a Testing Designated Position subject to applicant testing and random drug testing. Selectees will be required to sign DA Form 5019 requiring participation in random drug urinalysis testing.
• This position requires you to submit a Public Financial Disclosure Report (OGE 278) or a Confidential Financial Disclosure Report (OGE450) upon entry, and annually thereafter.
• The following certifications may be required: IAM Level III CAP CASP+ CE CISM CISSP (or Associate) GSLC CCISO HCISPP
• The duties of this position may require occasional temporary duty (TDY) travel 10% of the time.
• One-year supervisory probationary period may be required. A one-year probationary period is required if the selectee has not previously met this requirement.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled VeteransCurrent Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Department of Defense (DoD) TransferPeople with Disabilities, Schedule APriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Basic Requirements for IT Program Manager (Policy and Planning): Specialized and Other Experience: One year of specialized experience which includes: (1) provide oversight, guidance or direction of Agency operations and personnel in support of its IT applications including systems, services, cybersecurity, hardware, facility infrastructure or 508 compliance program; (2) develop Agency-wide applications/systems such as: review/approve of technical requirements for projects; developing project plans; and implement an enterprise IT modernization plan. (3) arrange or coordinate Agency-wide implementation of process improvement methods to improve the quality of system products and services. (4) manage implementation/execution of IT systems including; develop and interpret an Agency's policies, procedures, and strategies governing the planning and delivery of services in order to develop new standards, methods, and techniques and (5) evaluate the impact of technological change and provide solutions to evolving operational and technical issues. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-14). The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: leading others by setting the standards for the quality of work, even in the most difficult and/or high pressure circumstances; reviewing and editing work completed by others to ensure that the quality of work meets acceptable work standards.(2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: using expertise and experience to address complex problems, questions, or complaints; anticipating customer needs and modify the team's work activities, processes, and practices to meet these needs; collaborating across team and outside of own team to organize planning sessions that elicit ideas for improving customer service and support.(3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: clearly explaining and defending complex ideas, appropriately adapting to each audience's level of knowledge; actively listening and clarifying points when presenting highly complex and controversial findings; using well-constructed, fact-based arguments to persuade stakeholders/officials to take action on suggestions for improvement.(4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: providing precedent setting solutions to unique problems not previously encountered; helping team make decisions which are complicated by the number and nature of existing policy, guidelines, and organizational goals; identifying the root causes of problems; developing systemic solutions to address them and prevent them from reoccurring. Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. You will be evaluated on the basis of your level of competency in the following areas: Leadership Project Management Contract Administration Cybersecurity Information Technology Policy and Planning Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-14).

Education

This job does not have an education qualification requirement.

Contacts

• Address HT-W313AA US ARMY ENTERPRISE SERVICES AGENCY DO NOT MAIL Fort Belvoir, VA 22060 US
• Name: Army Applicant Help Desk