This position is located in the Department of Health and Human Services, Substance Abuse and Mental Health Services Administration, headquartered in Rockville, Maryland. This vacancy is also being announced concurrently with vacancy announcement HHS-SAMHSA-DE-24-12287275 under delegated examining procedures. Please review this announcement to see if you are eligible for consideration under competitive procedures.

Duties

WHAT YOU'LL BE DOING DAY TO DAY As an Correspondence Management Specialist, you will use your knowledge of and experience optimize business results and customer experience by: Identifies emerging policy or procedural problems and other pertinent issues of importance to effectively communicate with internal and external audiences to support mental health and substance abuse services programs. Analyzes policy and program content of incoming documents and assigns appropriate staff responses and deadlines. Provide general policy review and executive oversight for correspondence within the organization. Develops and maintains guidance for internal procedures specific to correspondence and incorporates changes resulting from new requirements established at higher levels or internal changes in procedures.

Requirements

• U.S. Citizenship required
• Males born after December 31, 1959 must be registered or exempt from Selective Service - http://www.sss.gov
• Suitable for federal employment
• Meet time in grade restrictions by the closing date of the announcement
• Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. All information concerning qualifications is subject to investigation.
• Documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System.
• All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.
• All qualification requirements must be met by the closing date.
• Financial disclosure statement may be required.
• Probationary (or trial) period may be required.

Qualifications

WHAT WE ARE LOOKING FOR Minimum Qualifications: To qualify for the GS-09: You must have one year specialized experience equivalent to the GS-07 grade level or pay band in the Federal service or equivalent experience in the private or public sector performing at least two of the three following: Reviewing outgoing correspondence prepared for the signature of high level officials. Reviewing incoming correspondence and recommends assignment of action items to appropriate Centers and/or Offices for response. Managing a workflow/document management system to process and track all incoming and outgoing correspondence. Education may be substituted for specialized experience at the GS-09 grade level as follows: Completed a Master's or equivalent graduate degree; OR Completed two full years of progressively higher level graduate education leading to a Master's or equivalent degree; OR Completed an LL.B. or J.D., in a field directly related to the position being filled;https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/students/federal-occupations-by-college-major OR A combination of experience and graduate education as described above that equates to one year of experience. To qualify for the GS-11: You must have one year specialized experience equivalent to the GS-09 grade level or pay band in the Federal service or equivalent experience in the private or public sector performing at least two of the three following: Providing guidance in the preparation of correspondence and ensures all pertinent policies and procedures are adhered to. Analyzing, interpreting and implementing guidelines on the preparation and processing of controlled correspondence documents; Reviewing and commenting on proposed changes to organization correspondence policies and procedures. Education may be substituted for specialized experience at the GS-11 grade level as follows: Completed a Ph.D. or equivalent doctoral degree.; OR Completed three full years of progressively higher level graduate education leading to a Ph.D. or equivalent degree; OR Completed an LL.M. degree that is related to the position being filled;https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/students/federal-occupations-by-college-major OR A combination of experience and graduate education as described above that equates to one year of experience. To qualify for the GS-12:You must have one year specialized experience equivalent to the GS-11 grade level or pay band in the Federal service or equivalent experience in the private or public sector performing at all of following: Providing guidance in the preparation of correspondence and ensures all pertinent policies and procedures are adhered to. Researching data and policy/program information using a wide variety of sources to integrate and coordinate comments for leadership. Reviewing and approving final documents prepared by staff for signature and transmission to ensure adherence to statutory mandates and policy, program, and procedural requirements. Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. Do not copy and paste the duties, specialized experience, or occupational application questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above. Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. OPM Qualification General Policies Website

Education

Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov.

Note: Applications can be accepted from students who expect to complete qualifying education within 9 months from the date of application. Education was completed successfully before the applicant can be appointed.

Contacts

• Address Substance Abuse and Mental Health Services Administration 5600 Fishers Ln Rockville, MD 20857 US
• Name: HR Consultants
• Phone: 240-276-0550
• Email: [email protected]