About the Position: This position is located within the Health Care Operations Directorate, Naval Health Care New England (NHCNE). The person is responsible for ensuring 100% retrieval of all specialty care documentation. A recruitment or relocation incentive MAY be authorized. Salary negotiation MAY be available for those candidates who are new to Federal service. Student Loan repayment MAY be authorized. Advance leave accrual MAY be authorized. This is a Direct Hire Solicitation

Duties

The incumbent is responsible for referral tracking for both MTF appointed specialty care and specialty care deferred to the civilian sector. The incumbent is responsible for maintaining the NHCNE Referral Management Database at optimal levels to ensure accurate report generation. The incumbent obtains the initial specialty care appointment date, civilian provider demographic information to include name, address, and phone number, and the date MTF and civilian results are received. The incumbent is responsible for retrieval of both MTF and civilian generated specialty care reports and ensuring MTF referring provider reviews and signs specialty care reports prior to medical record entry. This action directly contributes to the Command meeting its Joint Commission Accreditation Healthcare Organizations (JCAHO) requirement of 100% retrieval of results. The incumbent must utilize multiple media systems i.e., the Composite Health Care System (CHCS), the Coordinated care System (CCS), phone and correspondence to effectively populate the NHCNE Referral Management Database. The incumbent must use effective interview skills, tact and discretion in obtaining medical information from the provider of services. The incumbent may be required to attend TRICARE and other mission-oriented training when necessary and as travel funding permits. The incumbent may be tasked with special projects, including research, support, and other duties as required.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Favorable ANACI obtained and maintained as condition of employment.
• Immunizations screening required. Annual influenza required as condition of employment.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes utilizing various automated systems to produce documents and reports; screening incoming mail and/or electronic messages; tracking referrals for various facilities; and maintaining office records and automated calendars. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. Proficiency Required:This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5-minute sample with three or fewer errors.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address JT-DHA-DD83DQ DHA STAND-ALONE MKT DO NOT MAIL Various Locations, RI 00000 US
• Name: Army Applicant Help Desk