Job opening: EXPERIENCE SPECIALIST FULL TIME
Salary: $16 per hour
Published at: Jan 22 2024
Employment Type: Full-time
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
Duties
Leads the Customer Service Desk or central checkout operations in collaboration with the Experience Manager, Sales Manager, Store Manager or Marine Mart Manager. Completes all sales and return transactions using the Point-of-Sale system. Assists the Experience Manager, Sales Manager, Store Manager or Marine Mart Manager in the execution of corporate service programs, promotions, and other events as well as daily and weekly Dress Blue Experience standards at all customer touchpoints. May assist store leadership with special events ensuring customer experience criteria is met. Reports to the Experience Manager, Sales Manager, Store Manager or Marine Mart Manager.
Requirements
- See Duties and Qualifications
Qualifications
ONE YEAR of experience working within a customer focused environment, preferably within a retail or business operations organization. Experience observing, coaching and training front line employees preferred. Positive attitude with a genuine desire to work in a team environment. Ability to read and train operating standards and procedures for service, service recovery, and RPOS systems as well as work within the position to execute these standards properly and coach others within the team to do so with a high degree of skill and confidence. Ability to work in a high performance atmosphere with commitment to service and sales goals. Knowledge of safety and environmental standards for fuel. Attention to detail is required.
Contacts
- Address CHERRY POINT MCCS
MARINE CORPS COMMUNITY SERVICES
ATTN PERSONNEL OFFICER
CHERRY POINT, NC 285335003
USA
- Name: CHERRY POINT MCCS
- Phone: 252/466-2301
- Email: [email protected]
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