About the Position: The incumbent serves as a Referral Clerk, responsible for the performance of a variety of substantive duties in support of the Referral Management Center.

Duties

Support the various elements of the referral and authorization process. Refer safety and risk management concerns to the appropriate supervisor. Track, obtain, post and enter referral results into the electronic medical record. Process and track referrals to providers. Obtain reports of results of those provider visits in a format that is usable. Confirm accuracy and consistency of enrollee information within the Defense Enrollment and Eligibility Reporting System.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• A fully qualified typist is required.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. Interagency Career Transition Assistance Plan In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes assisting with referral processes using automated systems, answering phone calls, and maintaining files and documentation using a filing system. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute. You will be evaluated on the basis of your level of competency in the following areas: Customer Service (Clerical/Technical)Manages and Organizes InformationTechnical Competence Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks may not be promoted more than 2 grades within the preceding 52 weeks.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications.

Contacts

• Address JT-DHA-DD83CY DHA STAND-ALONE MKT-MUNSON AHC DO NOT USE Fort Leavenworth, KS 66027 US
• Name: Army Applicant Help Desk