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Job opening: Management and Program Analyst

Salary: $139 395 - 181 216 per year
Published at: Jan 17 2024
Employment Type: Full-time
Joining the Secret Service, Office of Investigations, Criminal Investigative Division will allow you to serve as a technical expert, executing mission critical and resource intensive projects. Your work will impact the ability of the Secret Service to enforce counterfeiting laws and safeguard the nation's financial systems from both domestic and transnational computer-based crimes. For more information on the Secret Service click here.

Duties

The selectee will serve as a Management and Program Analyst in the Office of Investigations. Typical work assignments include: Analyzing business processes and evaluating individual operations and functions to recommend necessary updates to improve efficiency, effectiveness, and/or management practices which impact the investigative mission. Managing specific application quality assurance activities including the tracking of customer feedback and change requests to ensure their timely resolution. Drafting and presenting findings to key internal and external stakeholders. Working as a project manager, planning, executing, and finalizing projects according to strict guidelines and within budget. Participating in special and ad-hoc projects, working groups, and/or task forces of a diverse and complex nature.

Requirements

Qualifications

Applicants must demonstrate that they meet the Specialized Experience requirements as noted below. Specialized Experience: You qualify for the GS-14 level (starting salary $139,395.00) if you possess one year of specialized experience comparable in scope and responsibility to the GS-13 level performing the following duties: Analyzing program effectiveness through qualitative and quantitative methods; Utilizing Structured Query Languages (SQL) to collect, compile, analyze, forecast, and/or report operational data and trends; and Implementing program management techniques to direct attainment of mission critical goals and objectives. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Time-in-Grade Requirements: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying). Time-In-Grade requirements also apply to current employees applying for a Veterans Employment Opportunities Act of 1998 (VEOA) appointment. NOTE: All current or former Federal employees must provide a copy of their SF-50 (you may need to submit more than one), "Notice of Personnel Action" that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position, title, series, grade, step, tenure (1 or 2), and type of service (Competitive or Excepted). All qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Interagency/Career Transition Assistance Program (ICTAP/CTAP): This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: http://www.opm.gov/rif/employee_guides/career_transition.

Education

This job does not have an education qualification requirement.

Contacts

  • Address United States Secret Service Please read entire announcement Please apply online Washington, DC 20223 US
  • Name: Philadelphia Services Branch
  • Email: [email protected]

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