About the Position: The incumbent performs the full range of receptionist, recordkeeping and miscellaneous clerical duties within the ambulatory setting.

Duties

Annotate entries when engaged with patients using automated health care systems. Receive patients and visitors as the initial point of contact, in person and/or telephonically. Interview patients to obtain factual information to collect, update, and correct patient information during each contact. Schedule patient appointments with other medical specialty clinics.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• A qualified typist is required.
• May be required to work overtime, weekends, holidays and evenings.
• Immunizations are required.
• This position may be a weather or mission essential position.
• This may be a rotating position.
• This position may require occasional temporary duty travel - 5%.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. 30 Percent or More Disabled VeteransCurrent Civilian Employees of the Defense Health Agency (DHA)Current Department of Army Civilian EmployeesDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Priority Placement Program, DoD Military Spouse Preference (MSP) EligibleVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes performing receptionist, recordkeeping, and miscellaneous clerical duties in an office setting for an organization; utilizing an automated healthcare system to schedule patient appointments; utilizing office automation software to retrieve data and/or prepare corresponding reports. OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5-minute sample with three or fewer errors. You will be evaluated on the basis of your level of competency in the following areas: Computer SkillsInterpersonal SkillsManagement SupportPatient-focused Customer Service Time in Grade Requirement: Candidates may be advanced without time restriction to positions up to GS-5 if the position to be filled is no more than two grades above the lowest grade within the preceding 52 weeks.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications.

Contacts

• Address JT-DHA-DD83CP DHA LOW COUNTRY MKT-WINN DO NOT MAIL Fort Stewart, GA 31314 US
• Name: Army Applicant Help Desk