DCSA's Enterprise Management and Support is looking for a Supervisory Security Assistant, GG-0086-11 to serve as the Supervisory Security Assistant within the Systems Liaison Branch, supervising a team of security assistants with the responsibility for reviewing and replying to incoming telephone inquiries, emails, correspondence, and certification forms. Want to make a difference? Consider the America's Gatekeeper Team!

Duties

As a SUPERVISORY SECURITY ASSISTANT you will be responsible for the following duties: - Approve time and attendance submissions from subordinates. - Approve requests for leave from subordinates. - Coordinate team shift schedules to most efficiently meet customer contact volume. - Provide advice to subordinate security assistants on work methods, practices and procedures, problem solving techniques. - Communicate and enforce standard operating procedures with subordinates. - Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. - Assure reasonable equity of performance and rating techniques. - Make recommendation to CCS Supervisor, Branch Chief, or Senior Leadership regarding disciplinary measures, such as warnings and reprimands and other action in serious cases. - Give advice, counsel, or instructions to employees on both work and administrative matters. - Assist in the making and approval of selections for subordinate non-supervisory positions. - Recommend appointment, promotions, or reassignments to positions. - Resolve complaints from employees, seeking higher-level guidance, when needed. - Advises subordinates of violations of rules, regulations and other guides. - Engages CCS leadership as appropriate to resolve issues and conflicts within the team. - Keeps CCS leadership appraised of team performance, challenges, and accomplishments

Requirements

• Must be a US citizen
• Selective Service Requirement: Males born after 12-31-59 must be registered for Selective Service. For more information http://www.sss.gov
• Resume and supporting documents received by 11:59PM EST will be considered
• This is a Drug Testing designated position
• Position is a (DCIPS) position in the Excepted Service under U.S.C. 1601
• Work Schedule: Full Time
• Overtime: Occasionally
• Tour of Duty: Flexible
• PCS (Permanent Change of Station): Not Authorized
• Fair Labor Standards Act (FLSA): Exempt
• Financial Disclosure: Not Required
• Telework Eligibility: This position is telework eligible, but is not a full time telework position. The incumbent will be required to report to the office on a routine basis.
• If selected, the incumbent must obtain and maintain appropriate security clearance as indicated in job announcement.

Qualifications

The experience described in your resume will be evaluated and screened from the Office of Personnel Management's (OPMs) basic qualifications requirements. See: http://main.opm.gov/policy-dataoversight/ classification-qualifications/general-schedule-qualification-standards/0000/security-clerical-and-assistance-series-0086/) for OPM qualification standards, competencies and specialized experience needed to perform the duties of the position as described in the MAJOR DUTIES and QUALIFICATIONS sections of this announcement by 01/17/2024 Applicant must have directly applicable experience that demonstrates the possession of the knowledge, skills, abilities and competencies necessary for immediate success in the position. Qualifying experience may have been acquired in any public or private sector job, but will clearly demonstrate past experience in the application of the particular competencies/knowledge, skills and abilities necessary to successfully perform the duties of the position. You must have specialized experience sufficient to demonstrate that you have acquired all the competencies necessary to perform at a level equivalent in difficulty, responsibility, and complexity to the next lower grade (GG/GS-09) in the Federal service and are prepared to take on greater responsibility. Generally, this would include one year or more of such specialized experience. Specialized experience for this position includes: Oral and written communications. Working effectively with others. Assessing operational situations, identifying, and describing problems, and recommending alternative solutions based on applicable guidance. Directing of workload and team activities, performing time and attendance, personnel actions and evaluation responsibilities. Providing training to users on external facing information technology programs used for personnel security to ensure the proper safeguarding of security information. Conduct on the job training, field complex questions and generally act as a liaison between the management team and junior and inexperienced team members. Specifically you will be evaluated on the following competencies: 1. Influencing/Negotiating: Establishes and maintains relationships with key individuals/groups; understands what motivates them. Persuades others; builds consensus through give and take; gains cooperation from others to obtain information, find solutions, and accomplish goals. 2. Conflict Management: Anticipates and takes steps to prevent counterproductive confrontations. Manages and resolves conflict and disagreements in a constructive manner. 3. Developing Others: Develops the ability of others to perform and contribute to the organization by inspiring and providing a learning environment of ongoing feedback and opportunities to learn through formal and informal methods, enabling employees to address skill gaps and realize their highest potential. Actively encourages and supports enhancement of a joint perspective. 4. Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; seeks/generates and evaluates alternative perspectives/solutions; makes timely/ effective recommendations, based on potential implications of findings or conclusions. Critically evaluates to identify the causes of problems, and chooses courses of action that balance the interests of the mission and stakeholders. 5. Strategic Thinking: Formulates objectives and priorities, and implements plans consistent with the long-term interests of the organization in a global environment that takes into consideration the environment, resources, capabilities, constraints, and organizational goals and values. Capitalizes on opportunities and manages risks and contingencies, recognizing the implications for the organization and stakeholders.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Contacts

• Address Defense Counterintelligence and Security Agency 27130 Telegraph Road Quantico, VA 22134 US
• Name: DCSA Servicing Team
• Phone: 614-692-2886
• Email: [email protected]