As a Program Specialist for the Education Support Services (ESS), the incumbent is responsible for performing, analyzing, evaluating and coordinating administrative activities to include cost benefit of educational programs, staff allocations, equipment, space and support activities. These activities include but are not limited to coordination of local and national reimbursement programs, and other educational programs that contribute to fulfilling the mission of the healthcare system.

Duties

Duties of the position include, but are not limited to: Performs return on investment studies and conducts analyses in all areas of Education. Maintains a system of monitoring the effectiveness of the educational programs. Provides quarterly reports to the education board. Manages and services the budgetary aspects of the national tuition reimbursement programs arid provides the back-up budgetary and administrative support for the local tuition reimbursement programs. Manages and services the contracts and obligations associated with grants and collaborates with the Bay Pines Foundation for the tracking of services. Provides return on investment analysis for educational programs done in collaboration with the Bay Pines Foundation. Collaborates with Healthcare Retention and Recruitment Office (HRRO) and fiscal to ensure that appropriate budget projections occur along with timely processing of student reimbursement payments. Prepares budget projections based on studies of prior expenditures, knowledge of ESS needs and requirements, and future goals, which involve assessments, forecasting, and determination of specific needs. As needed, the incumbent will provide coordination and staff assistance for facility sponsored programs, including scheduling dates and times, advertising/marketing, room arrangements, coordination of continuing education credits, refreshments, required payment of speakers/honorarium, transportation, lodging and summation of computerized evaluation system. The incumbent will. provide leadership and facilitation services to employees, teams and other workgroups that are utilizing the learning exchange. Provides guidance and assistance to administrative support and professional staff within the Education Support Service. Provides back-up Office Management to the staff assistant and ensures completion of support activities for the Associate Chief of Staff/Education and the Healthcare Education Officer. Maintains key control, assesses security and safety issues of the Service. Plays a key role in contributing to the development of long and short-term goals as well as performance improvement activities within the Service. Performs other duties as assigned. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday-Friday 8:00am-4:30pm Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Specialist/PD102280 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/22/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position, you must have served 52 weeks at the GS-05. For a GS-09 position, you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Carefully read the following descriptions below of the required specialized experience for the position. For the GS-7: Carefully read the following descriptions of the required specialized experience for the position. Your resume must support your response. Applicants must have one (1) full year of specialized experience related to this position. This experience must have been equivalent to at least the GS-05 grade level in the Federal Service. Specialized experience: Examples of specialized experience would typically include, but are not limited to: Perform, analyze, evaluate and coordinate administrative activities to include cost benefit; Coordination of local and national reimbursement programs, and other educational programs; Perform studies and conducts analyses; Purchase card holder experience. Fund control point management experience. Experience with Fiscal/Budget related processes. Strong customer service skills, frequent communication with high level staff. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 1 full year of graduate level education, or superior academic achievement. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. OR Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 4-year course of study leading to a bachelor's degree. For the GS-9: Carefully read the following descriptions of the required specialized experience for the position. Your resume must support your response. Applicants must have one (1) full year of specialized experience related to this position. This experience must have been equivalent to at least the GS-07 grade level in the Federal Service. Specialized experience: Examples of specialized experience would typically include, but are not limited to: Perform, analyze, evaluate and coordinate administrative activities to include cost benefit; Coordination of local and national reimbursement programs, and other educational programs; Perform studies and conducts analyses; Purchase card holder experience. Fund control point management experience. Experience with Fiscal/Budget related processes. Strong customer service skills, frequent communication with high level staff. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. OR Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 1 full year of graduate level education. You will be rated on the following Competencies for this position: ClericalCustomer Service (Clerical/Technical)Interpersonal SkillsTeamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is principally sedentary, but due to the physical separation of the Education Support Service components, some walking is needed. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address CW Bill Young Department of Veterans Affairs Medical Center 10000 Bay Pines Boulevard Bay Pines, FL 33744 US
• Name: Juan Mendez
• Phone: 708-953-3885
• Email: [email protected]