About the Position: This position is in the Defense Civilian Intelligence Personnel System (DCIPS). Employees occupying DCIPS positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction 1400.25. This position is located at the U.S. Army Intelligence and Security Command aty Fort Eisenhower, Georgia.

Duties

Responsible for providing all 24x7 IT Army MI NIPR/SIPR and JWICS enterprise services to GISA and regionally aligned datacenters, including network operations monitoring, information assurance compliance, and access to intelligence data Leads Detachment within the Ground Intelligence Support Activity (GISA), providing 24x7 information technology (IT) services throughout a theater Area of Operations(AOR) and worldwide for all Army INSCOM NIPR/SIPR and JWICS users. Provides IT support including: video teleconferencing, phones, Full Service Directory support, email support, data center services, network operations security service center, Army JWICS identity management and Internet Protocol allocation. Leads technical reviews for the Army MI NIPR/SIPR and JWICS Enterprise Configuration Control Board (CCB) and for the chairman of the GISA Technical Review Board (TRB).

Requirements

• May be required to carry a cell phone during on-call status outside normal duty hours.
• May be required to deploy to exercise or contingency locations to provide expert technical support,possibly for 30 days or longer.
• Required to satisfactorily complete the appropriate training and earn the required certification for this position as outlined in DoD 8570.01-M, Information Assurance Workforce Improvement Program,dated 19 December 2005.
• Designated Mission Essential: May be required to report for or remain at work during inclement weather or when operations are disrupted, as mandated by management.
• Must be able to obtain and maintain a Top Secret (TS) security clearance based on a T5 investigation/Single Scope Background Investigation (SSBI) with eligibility for sensitive compartmented information (SCI).
• In accordance with Change 3 to AR 600-85, Alcohol and Drug Abuse Prevention and Control Program, individual must successfully pass a urinalysis screening for illegal drug use prior to appointment and periodically thereafter.
• All INSCOM employees may be subject to extended TDY or worldwide deployments during crisis situations to perform mission essential functions as determined by management.
• Temporary Duty (TDY) Travel may be required 25% or less of the time.
• Must be willing to undergo and successfully complete a counterintelligence-scope polygraphexamination with No Deception Indicated (NDI) on a pre-appointment and periodic basis.
• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigati
• Two year trial/probationary period may be required.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 10-Point Other Veterans’ Rating30 Percent or More Disabled Veterans5-Point Veterans' PreferenceCurrent Army Defense Civilian Intelligence Personnel System (DCIPS) EmployeeCurrent Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Current DoD Defense Civilian Intelligence Personnel System (DCIPS) Employee (non-Army)Defense Civilian Intelligence Personnel System (DCIPS) Interchange AgreementDisabled Veteran w/ a Service-Connected Disability, More than 10%, Less than 30%Non-Department of Defense (DoD) TransferPrior Federal Service EmployeePriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleUnited States Citizen Applying to a DCIPS Position Army DCIPS positions apply Veteran's Preference to preference eligible candidates as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 2005, DCIPS Employment and Placement. In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience. To qualify based on your experience, your resume must describe at least one year of experience which prepared you to do the work in this job. Specialized Experience: One year of experience equivalent to the GG/GS-13 grade level in the Federal service which includes experience in: 1) Analyzing Information Technology (IT) programs to assess overall compliance with IT plans and policies; 2) Assist with resolving complex automation and communications resource requirements; and 3) Providing enterprise services support in areas such as network operations monitoring, information assurance compliance, and access to intelligence data AND specialized experience includes, or was supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: leading others by setting the standards for the quality of work, even in the most difficult and/or high pressure circumstances; reviewing and editing work completed by others to ensure that the quality of work meets acceptable work standards; (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: using expertise and experience to address complex problems, questions, or complaints; anticipating customer needs and modify the team's work activities, processes, and practices to meet these needs; collaborating across team and outside of own team to organize planning sessions that elicit ideas for improving customer service and support; (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: clearly explaining and defending complex ideas, appropriately adapting to each audience's level of knowledge; actively listening and clarifying points when presenting highly complex and controversial findings; using well-constructed, fact-based arguments to persuade stakeholders/officials to take action on suggestions for improvement; and (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: providing precedent setting solutions to unique problems not previously encountered; helping team make decisions which are complicated by the number and nature of existing policy, guidelines, and organizational goals; identifying the root causes of problems; developing systemic solutions to address them and prevent them from reoccurring. You will be evaluated on the basis of your level of competency in the following areas: PartneringPlanning and EvaluatingProject ManagementTechnical Competence

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address ST-IC-W6VBAA US ARMY INTELLIGENCE AND SECURITY CMD DO NOT MAIL Fort Huachuca, AZ 85613 US
• Name: Army Applicant Help Desk
• Email: [email protected]