IT Specialist positions located in DOL, Bureau of Labor Statistics (BLS), Office of Technology and Survey Processing (OTSP) provide IT support to all aspects of BLS data development initiatives. BLS measures labor market activity, working conditions, price changes, and productivity in the U.S. economy to support public and private decision making.

Duties

The BLS headquarters is currently located in Washington, D.C. but is in the process of relocating within the National Capital Area to the Suitland Federal Center in Suitland, Maryland. If selected for this position, your assigned duty station will be Washington, D.C with the option to telework from an approved telework site within the locality pay area of Washington, D.C./Baltimore/Arlington while future headquarters is being built. Upon completion of the new headquarters offices in Suitland, MD, you will be required to report onsite to the Suitland Federal Center for some portion of each pay period after receiving notification to do so. This position serves as an OTSP Business Manager. As such, incumbents are responsible for applying analytical processes to the planning, design, and implementation of process improvements to meet the business requirements of customer organizations. This work includes strategic planning, capital planning, workforce planning, policy and standards development, resource management, and architecture and infrastructure planning and management.

Requirements

• Must be at least 16 years old.
• Must be a U.S. Citizen.
• Requires a probationary period if the requirement has not been met.
• Candidate required to obtain the necessary security/investigation level.
• Candidate required to perform work both on and off site, on call, and during off hours to include working overtime on evenings, weekends, holidays, and on an emergency basis.

Qualifications

Candidates must demonstrate proof of meeting the Minimum Qualifications, that is, both the Experience and the Specialized Experience listed below. Minimum Qualifications Experience IT-related experience; experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Experience must have demonstrated each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. An experience indicator at this level includes planning, prioritizing, and organizing project/program requirements. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. An experience indicator at this level includes in-depth analysis and resolution of complex problems such as assessing customers' needs and tailoring information about products and/or services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. An experience indicator at this level includes orally justifying decisions, conclusions, findings, and/or recommendations in a professional setting such as orally presenting project/program-related information to engage in open and constructive discussions and sharing of information. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. An experience indicator at this level includes gathering and analyzing facts, drawing conclusions, and developing recommendations/identifying alternatives to solve complex problems such as utilizing various sources to conduct research to determine proper alternatives and providing recommendations to resolve project/program-level issues that impact the work and outcomes of an organization. AND Specialized Experience Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, i.e. GS-12, in the Federal Service. Specialized experience is defined as both of the following: 1. Demonstrated independent experience performing IT procurement and acquisition activities. Examples of experience indicators at this level include any of the following: preparation of procurement artifacts activities to include statements of work requirements documents and cost estimates; contract compliance efforts to ensure products and services meet contract terms; asset management efforts to include the testing, installation, life-cycle maintenance, and disposal of hardware and software; OR, preparation of budgets and spending plans to include the justification for expenditures; 2. Demonstrated independent experience performing IT performance measurement activities. Examples of experience indicators at this level include any of the following: monitoring the performance of IT project management activities; monitoring compliance efforts to ensure security, licensing, or other technical control requirements are implemented and met; developing tools and preparing templates to capture/present metrics to leadership; OR, developing and presenting recommendations on how to improve IT decision making for faster service delivery.

Education

Education may not be substituted for experience at this level.

Contacts

• Address Bureau of Labor Statistics 200 Constitution Avenue NW Washington, DC 20210 US
• Name: Kyle Zagorski
• Phone: 202-693-7668
• Email: [email protected]